LumenVox Blog
Stay up to Date on All the Latest Speech and Authentication News
What Does it Mean to be Named on the Opus Research 2020 Core Technology Provider Intelliview Map?
Opus Research, the go-to analyst firm for critical insight on software and services that support multimodal customer care, recently published their 2020 Intelligent Authentication and Fraud Prevention Intelliview: Solutions for Emerging Security Threats and CX...
read more
LumenVox Recognized as a New Partner of Cisco SolutionsPlus
LumenVox is pleased to announce we are now a Cisco SolutionsPlus Partner. This alliance officially recognizes the compatibility of LumenVox products and introduces them to the Cisco SolutionsPlus marketplace. LumenVox and Cisco understand that companies desire...
read more
LumenVox Call Progress Analysis vs. Answering Machine Detection: What’s The Difference?
Right now, customers crave communication. LumenVox Call Progress Analysis (CPA) is a technology that delivers proactive outbound phone messages with incredible accuracy, enabling businesses to give their customers the information they need exactly when they need it....
read more
LumenVox Continues to Invest in Research and Development
The LumenVox team comes from a wide range of backgrounds with a diverse set of skills. As LumenVox continues to expand, with increased productivity and the anticipation of growing Natural Language Understanding products, we have made Research and Development a...
read more
The Art of Speech & a Conversational IVR
Speech technology can truly bring the customer experience to life, but it takes a unique blend of creativity, technology, and hardware to do so. We recently interviewed LumenVox Software Engineer Shaun McThomas to gain his perspective on the art of integrating speech...
read moreLearn More
Have a speech or authentication topic you’d like us to cover on the blog? Let us know by contacting us via the form below.
Still have questions? We’d be happy to help, just contact us via the form below.