LumenVox Blog
Stay up to Date on All the Latest Speech and Authentication News
On Voice Biometric Privacy and Informed Consent
It was recently announced that a biometric data privacy suit implicated the voice biometrics company, Pindrop. According to the plaintiffs, informed consent requirements were not followed when collecting, storing, and utilizing voiceprints to authenticate customers...
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Clive Summerfield Named Managing Director of Europe, Middle East, Africa, Australia & New Zealand for LumenVox
LumenVox has announced the naming of Dr. Clive Summerfield as Managing Director of Europe, Middle East, Africa, Australia & New Zealand (EMEA-ANZ). The LumenVox executive team has spent years recruiting and assembling the most talented voice technology team in the...
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The Reality of Synthetic Voice Attacks
Voice biometrics provides a robust layer of security for contact centers, using the physical and behavioral characteristics of a voice to verify claimed identities. But just as businesses are adopting new voice biometric technology, fraudsters continue to advance and...
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How to Alleviate Stress for Remote Workers with Automated Password Reset
Did you know that during normal conditions, approximately 30% of Help Desk calls are for routine password resets? With the majority of employees currently working from home, that percentage is set to increase exponentially. Businesses often find themselves stuck...
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Announcing LumenVox Version 18.0.400
LumenVox is excited to announce the release of LumenVox Version 18.0.400 of the LumenVox Speech Solutions. These new and enhanced features focus on security and flexibility so that companies of all shapes and sizes can directly address business needs in today’s...
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