Stay up to Date on All the Latest Speech and Authentication News
LumenVox Luminaries is a podcast that broadcasts thought leadership pieces on the subject of voice technology. Today LumenVox Luminaries is proud to present Bettina Stearn with her thoughts on what’s trending in Voice Biometrics today. Bettina has been a part of the...read more
LumenVox Active Voice Authentication combines with Genesys Customer Experience Platform to provide highly flexible and scalable authentication solutions to call centers LumenVox has announced Active Voice Authentication is now available on the Genesys AppFoundry®, the...read more
San Diego, CA, United States and Frankfurt, Germany – February 12, 2020 – LumenVox, a global leader in speech and authentication solutions, officially partners with CCT Solutions, Germany to advance speech technology and positively transform the customer experience....read more
There is a radical rise in the prevalence and sophistication of cyberattacks within healthcare. Data breaches are burdening hospitals with skyrocketing financial costs. According to Business Insider, “the overall cost of a healthcare data breach has grown from $398...read more
How the customer experience evolved from snail mail to Conversational IVR LumenVox and its artificial intelligence speech technology has initiated an evolution within the world of customer service. In the good ol’ days, people went to the bank to deposit a check. They...read more
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