LumenVox Blog
Stay up to Date on All the Latest Speech and Authentication News
ASR’s Renaissance Calls for an Innovation Engine
Voice has found new life as we enter the new year. Enterprises and their customers have high expectations for solutions that closely link accurate speech recognition, human-like text-to-speech renderings, natural language understanding (NLU), and voice biometrics to...
Processing the Big Claim: The Benefits of Automated Audio-to-Text Transcription
There’s no disputing that insurance companies manage a mountain of recorded audio files. From adjusters recording claimants and interviews with eyewitnesses, to conversations with medical, legal and insurance professionals, the sheer number of these captured verbal...
Taking Advantage of Conversational AI to Deliver Meaningful Customer Experiences
Enterprises across every industry vertical are investing in conversational AI. Contact centers have the unique distinction of being at the intersection of people, processes, and technologies in every enterprise. As such, contact centers need conversational AI now,...
Join us at Call and Contact Centre Expo November 15-16
We are excited to announce that LumenVox is an exhibiting sponsor and speaker at Call and Contact Centre Expo 2021, an in-person event at ExCel London. The event will highlight the latest and most innovative technologies, strategies, and advancements to help call...
Let AI Solve Your Auto Dialer Headaches and Start Seeing 100% Completion Rates
Technology has always played a meaningful role in sales and customer service. Now—with advancements in AI and a rapid shift to digital during the pandemic—more call center leaders are embracing advanced solutions. Their goals? To accelerate performance, bring down...
LumenVox Expands Partnership with Cisco to Transform Customer Experiences
Collaboration accelerates the time-to-market of voice-enabled solutions in the contact center with highly accurate, flexible speech recognition. LumenVox has expanded its partnership with Cisco to enhance voice experiences to offer its customers the entire LumenVox...
Join us at WebexOne on October 26-27
We are excited to announce that LumenVox is a silver sponsor for WebexOne 2021, a live virtual event. The theme for the event this year is ELEVATE – elevating people, communities, and organizations by using technology to unlock potential regardless of nationality,...
The Age of Voice Innovation, Part II: What Keeps You Up at Night
In the follow-up to “The Age of Voice Innovation, Part I: Attributes of the New Engine” webinar, we are excited to bring you Part II in the series. Voice has remained pervasive for business communications, and it is especially having an impact in this Age of Digital...
The Age of Voice Innovation, Part I: Attributes of the New Engine Webcast
Dramatic improvements in automatic speech recognition (ASR) and voice technologies have transformed the role of voice communication in the enterprise for customer and employee-facing applications. Speech recognition has reached unprecedented levels of accuracy....