LumenVox Blog
Stay up to Date on All the Latest Speech and Authentication News
What’s Trending in Voice Biometrics – LumenVox Luminaries Podcast
LumenVox Luminaries is a podcast that broadcasts thought leadership pieces on the subject of voice technology. Today LumenVox Luminaries is proud to present Bettina Stearn with her thoughts on what’s trending in Voice Biometrics today. Bettina has been a part of the...
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LumenVox Launches Active Voice Authentication on Genesys AppFoundry
LumenVox Active Voice Authentication combines with Genesys Customer Experience Platform to provide highly flexible and scalable authentication solutions to call centers LumenVox has announced Active Voice Authentication is now available on the Genesys AppFoundry®, the...
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Contact Center specialist CCT expands offerings with LumenVox speech and authentication suite
San Diego, CA, United States and Frankfurt, Germany – February 12, 2020 – LumenVox, a global leader in speech and authentication solutions, officially partners with CCT Solutions, Germany to advance speech technology and positively transform the customer experience....
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Healthcare and Cybersecurity in 2020
There is a radical rise in the prevalence and sophistication of cyberattacks within healthcare. Data breaches are burdening hospitals with skyrocketing financial costs. According to Business Insider, “the overall cost of a healthcare data breach has grown from $398...
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Instant Gratification: The Evolution of Conversational IVR
How the customer experience evolved from snail mail to Conversational IVR LumenVox and its artificial intelligence speech technology has initiated an evolution within the world of customer service. In the good ol’ days, people went to the bank to deposit a check. They...
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