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CPO Jim Blake on AI Speech Tech Roundtable at Enterprise Connect 2023


Enterprise Connect is always a glimpse into the future. 

The event brings together enterprise buyers with vendors, their eco-system partners, analysts and consultants to discuss the latest trends in enterprise communications, including voice, video, and messaging. 

This year’s Enterprise Connect in Orlando will feature a roundtable on AI and Speech Technology, with participants that include our own CPO Jim Blake. 

As Jon Arnold described it recent article: How AI-Driven Innovation Will Change Speech Technology

“For Enterprise Connect 2023, the focus will be on the current state of the market, as well as what’s coming. The big change to be aware of would be the advances in conversational AI (CAI) which have elevated chatbots to a level where they can be trusted for basic forms of communication and collaboration, like dictating an email message, updating a calendar entry, or sending out invites to the team for a meeting. With 2023 being touted as the “year of AI”, CAI is one of the brightest proof points, although we still need to view all forms of AI with healthy skepticism.” 

The Speech Technology Roundtable happens at 4 pm EDT Wednesday March 29. Among the topics of discussion: 

  • What are the leading applications using speech technology and AI in the enterprise? 
  • How accurate is current transcription software, and how accurate does it need to be in order to enable more advanced applications like intelligent meeting summaries? 
  • What expertise does your IT team need to support applications enabled by AI and advanced speech tech? 
  • Is there an ROI case for adopting speech technology-enabled applications, and if so, how do you make it? 

We hope to see you there!

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