CereProc and SmartAction are now part of Capacity!

About LumenVox

20 years of illuminating voices and transforming customer communication. Our flexible, affordable technology enables you to effortlessly build secure self-service and customer-agent interactions. Our full suite of speech and voice authentication technology, helps you establish strong customer relations with speed and safety. We’re the ideal partner for you, because you and your customers come first..


20 years of AI speech technology


Dozens of awards for innovation and technical excellence


Advancing AI in speech automation and authentication

How we help build extraordinary voice experiences

Rely on us to give you need to understand, navigate and assess your project at every turn, so you can build your ideal customer voice experience.


We’re committed to supporting our partners and their customers.

Industry-standard certified

LumenVox’s core speech technology is certified by both ISO 27001 and Common Criteria for our technology, consulting, deployments and customer support.

Trusted Worldwide​

LumenVox technology is used internationally by over 300 banks, telecom service providers, 511 operations, and nearly 2,000 other resellers and developers.​

Platform Flexibility​

With multi-platform support including Asterisk, AVAYA, Cisco, Enghouse, Five9, SpinSci, Telnyx, Twilio, Waterfield and more, the sky’s the limit. Let’s make it happen.

What we value at LumenVox

Intelligence is key, but so is curiosity. We truly love collaborating to solve our client’s customer issues with AI-driven speech and voice technology. Our team’s hunger for innovation will keep us fighting the status quo. If it’s not high-performing or customer-centric, we’ll find another approach. And in everything we do, we operate with integrity and transparency.

Latest News

Automatic Speech Recognizer
Automatic Speech Recognizer
Call Progress Analysis

Join our team of speech and voice innovators