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LumenVox Products
Multifactor Biometric Authentication, Speech Recognizer, Password Reset, Text-to-Speech Engine, Proof of Life, and Natural language solution support.
LumenVox Solutions
LumenVox speech technology solutions are utilized across the globe and in a wide variety of industries, such as healthcare, automotive, financial services, hospitality, logistics and telecom.
LumenVox Support
Accelerate development with key support services, such as training courses, voice branding, and technical support, to successfully develop and deploy your initial LumenVox speech applications.
Flexible
Support for voice, biometric authentication, fraud prevention, and user convenience applications that can be deployed in private single and multi-tenant instances for on-premise, cloud-based and hosted solutions.
Customer Centric
We have a relentless focus on customer service and use our global presence to support customers operating in multiple geographies as one team. With offices in San Diego, California and Munich, Germany.
Innovative
We hold key patents in biometrics authentication and forge alliances with the world’s leading research centers and scientists and create a resourceful and collaborative environment where new and unique ideas come to life.
Cost Effective and Scalable Solutions
Contact Center Authentication
Deliver a faster and more secure customer verification experience
Password Reset
Self-service password reset using biometrics to cut help desk costs
Mobile Banking Security and Authentication
Safe digital banking experiences for all your customers
Speech Recognizer
Develop innovative and dynamic
Proof of Life
Prevent identity theft and fraudulent claimants
Multifactor Authentication
Voice, face and knowledge based authentication technology
Experience You Can Trust
Years in Business
Customers
NPS Score
Enrolled Voiceprints
Our Clients
The world’s leading organizations depend on LumenVox for our customer focus and successful track record in speech automation and multi-modal biometrics.
Latest News on the LumenVox Blog
The Art of Speech & a Conversational IVR
Speech technology can truly bring the customer experience to life, but it takes a unique blend of creativity, technology, and hardware to do so. We recently interviewed LumenVox Software Engineer Shaun McThomas to gain his perspective on the art of integrating speech...
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3 Key Strategies for Credit Unions {in the Time of COVID}
There are three key issues on credit unions’ minds right now: Fraud, operations, and member experience. Fraud is a rising issue due to uncertain economic times. Operational efficiencies are a high priority because the contact center is now being inundated with...
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On Voice Biometric Privacy and Informed Consent
It was recently announced that a biometric data privacy suit implicated the voice biometrics company, Pindrop. According to the plaintiffs, informed consent requirements were not followed when collecting, storing, and utilizing voiceprints to authenticate customers...
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