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Voice Recognition Simplified.
LumenVox provides AI-driven Voice Recognition software, including ASR, Call Progress Analysis, Text-to-Speech, and Voice Biometrics to deliver powerful customer experiences.
World-Class Partners & Customers
Trusted and depended upon for our customer focus and successful track record.
3,000+
Successful Deployments
Billions
of Processed Speech Utterances
100s of Millions
of Voice Powered Notifications
Millions
of Authenticated Voiceprints
Automate
LumenVox ASR and TTS set a new standard for customer experience. Enable frictionless self-service with exceptional accuracy and the ultimate tuning flexibility.
Engage
LumenVox Call Progress moves the goalpost for all of your voice notification needs. Built upon our state-of-the-art speech algorithm, we provide near 100% accuracy at unrivaled scale.
Authenticate
LumenVox Voice Biometrics validates identity with a credential that’s entirely unique, convenient and secure: the human voice.
The LumenVox Technology Stack
Call Progress Analysis
Accurately determine if a human or machine has answered a call for unrivaled outbound call assurance.
Speech Recognizer
Develop innovative and dynamic speech-enabled solutions that help automate the customer experience.
Text-to-Speech
Enable any computer application to synthesize text into spoken word to allow for self-service and IVR containment.
Active Voice Biometrics
Authenticate individuals through a streamlined process that focuses on convenience and security.
Passive Voice Biometrics
Replace customer interrogation with conversational, frictionless, and secure authentication.
Learn More
Talk with one of our speech and authentication experts today.
LumenVox by the Numbers with Case Studies and Product Sheets
Reimagine the Total Experience
using the unparalleled power of intelligent voice. A true modular technology stack approach, built to be deployed in your cloud.
Latest News on the LumenVox Blog
LumenVox to Sponsor Genesys Xperience 2021
LumenVox to be a Featured Sponsor at Genesys Xperience 2021 Now more than ever, it is becoming clear that consumers prefer digital-first interactions which are setting a new standard that requires customer experiences to be consistent, predictive and proactive across...
Great Is Not Average: The Key to Automated Dialer Success
Automated dialers result in critical cost savings and other agent and customer satisfaction benefits within multi-channel call centers. You can dramatically increase these cost savings and benefits with the addition of Call Progress Analysis (CPA) software. Here, we...
Four ways LumenVox enables partners to deliver voice-enabled customer experiences
In its top customer service predictions for 2021, Forrester Research noted: "Voice will be the channel for service as empathy takes center stage." There is an increasing need to accelerate digital transformation for voice-enabled channels. LumenVox makes digital...