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LumenVox Technology
LumenVox Use Cases
LumenVox voice enables applications that are utilized across the globe and in a wide variety of industries, such as healthcare, automotive, financial services, hospitality, logistics, and telecom.
LumenVox Support
Accelerate development and streamline deployment with key support services, such as training courses, voice branding, and technical support, to successfully develop and deploy your initial LumenVox speech applications.
Flexible
Support for voice, biometric authentication, fraud prevention, and user convenience applications that can be deployed in private single and multi-tenant instances for on-premises, cloud-based and hosted solutions.
Customer Centric
We have a relentless focus on customer service and use our global presence to support customers operating in multiple geographies as one team. With offices in San Diego, California and Munich, Germany.
Innovative
We hold key patents in biometrics authentication and forge alliances with the world’s leading research centers and scientists and create a resourceful and collaborative environment where new and unique ideas come to life.
Cost Effective and Scalable Technology
Contact Center Authentication
Deliver a faster and more secure customer verification experience
Password Reset
Self-service password reset using biometrics to cut Help Desk costs
Mobile Banking Security and Authentication
Safe digital banking experiences for all your customers
Speech Recognizer
Develop innovative and dynamic
Proof of Life
Prevent identity theft and fraudulent claimants
Multifactor Authentication
Voice biometrics and knowledge-based authentication technology
Experience You Can Trust
Years in Business
Customers
NPS Score
Enrolled Voiceprints
Our Clients
The world’s leading organizations depend on LumenVox for our customer focus and successful track record in speech automation and multi-modal biometrics.
Latest News on the LumenVox Blog
What Does it Mean to be Named on the Opus Research 2020 Core Technology Provider Intelliview Map?
Opus Research, the go-to analyst firm for critical insight on software and services that support multimodal customer care, recently published their 2020 Intelligent Authentication and Fraud Prevention Intelliview: Solutions for Emerging Security Threats and CX...
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LumenVox Recognized as a New Partner of Cisco SolutionsPlus
LumenVox is pleased to announce we are now a Cisco SolutionsPlus Partner. This alliance officially recognizes the compatibility of LumenVox products and introduces them to the Cisco SolutionsPlus marketplace. LumenVox and Cisco understand that companies desire...
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LumenVox Call Progress Analysis vs. Answering Machine Detection: What’s The Difference?
Right now, customers crave communication. LumenVox Call Progress Analysis (CPA) is a technology that delivers proactive outbound phone messages with incredible accuracy, enabling businesses to give their customers the information they need exactly when they need it....
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