Contact Centers

Boost your brand with dynamic, professional audio in your contact center Prevent fraud with voice biometrics, and get the right message to the right person, every time.

Trusted by the world's leading companies

Telynx LumenVox Customer
LumenVox Partner Avaya
Allianz LumenVox Customer

Streamline Contact Center Communications with Customer-Centric Fraud Detection and Voice Authentication

Keep Your Customers Satisfied

Communicate efficiently, and eliminate frustrations for your customers.

Easily Prevent Fraud and Identity Theft

Fraudulent and identity theft is on the rise, attacking call centers. Don’t be an easy target--stop fraudsters in their tracks with voice biometrics, and ensure your customers’ identity with voiceprint verification on every call.

Improve ROI

Happy agents make for happy customers, which make for a better bottom line.

Verify your callers with voice, and keep them coming back for more.

IVR with automation and biometric authentication keeps every customer happy and secure, while protecting your bottom line.

Flexible Deployment

Scale your business up to millions on-prem, cloud, or a hybrid model with any language or accent

Seamless Integration

Keep your existing IVR systems and VoiceXML platforms, and easily integrate our technology

Widely Customizable

Choose the pieces of our technology stack that will work best for your contact center business

Ready to create an extraordinary voice experience for your customers?​