CereProc and SmartAction are now part of Capacity!

Tech Times
#1 Deep Learning Software – LumenVox. In a world where voice technology can be expensive and hard to implement, LumenVox’s...
Contact Center Pipeline
What exciting times for our industry. Voice technology has come such a long way and according to my interview with...
Customer Think
When the then-novel “Hey, Siri!” capability screamed onto the scene in 2011, no one could have predicted that voice technology...
CX Today
In modern business, voice technology continues to be an essential part of the way customers interact with brands yet, the...
No Jitter
Over the past few years, voice technology has experienced a rapid expansion into areas of business management and communications. Simultaneously,...
Forbes
As the digital revolution continues to unfold, one significant and disruptive segment — voice technology — is hitting a sophisticated...
Inside Big Data
Artificial intelligence (AI) and machine learning (ML) have become so useful and prevalent that we use them in our daily...
App Developer Magazine
Enterprises that welcomed, adopted, and invested in the digital revolution early on have surged ahead of competitors. Central to their...
VM Blog
When the then-novel “Hey, Siri!” capability screamed onto the scene in 2011, no one could have predicted that voice technology...
Forbes
In this wondrous age of Google Home, Siri and Alexa — where their voices are at our command — the technological miracle that is...
No Jitter
Diversity, equity, and inclusion (DE&I) have been top of mind in recent years. One study even showed a 16.2% increase in hiring...

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