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Site Map
Home LumenVox helps to decrease the cost and complexity of developing and deploying speech recognition solutions.
Company
About We provide the most powerful, flexible, and useful speech recognition technology together with excellent customer service.
Location LumenVox is located in San Diego, California.
Career Learn what positions are currently available at a leading speech recognition company.
Awards Our speech recognition technology has been endorsed through prestigious awards year-after-year by leading publications, organizations, and customers.
News
Latest News Stay informed on the latest news on speech recognition from LumenVox.
Events We look forward to meeting you at speech recognition events and learning more about your business.
Archives Archived speech recognition news from LumenVox.
Partners
Partners Overview LumenVox recognizes that a successful speech
recognition solution involves the technology and expertise of companies whose products
and services work in symbiotic harmony with ours.
Technology Partners We work with worldwide-known hardware and software providers, such as servers, Intel/Dialogic hardware, text-to-speech engines, voice verification and more.
Integrator Partners LumenVox's integration partners can design, develop, deploy and maintain any speech solution.
Support Our Lumenvox technical support team is made up of knowledgeable professionals with extensive Lumenvox development and support experience.
Contact Inquiries concerning our speech recognition products, speech industry, our speech partners can be submitted here.
Resources
General LumenVox is committed to provide relevant and useful information about our products and the speech recognition history on a whole.
Tips
Types of Speech Recognition Speech recognition is used in a wide range of applications.
State of the Industry Get an accurate understanding of the current state of the speech industry.
DTMF vs. Speech Although many companies' first instincts are to simply speech enable their existing DTMF (touch tone) applications, doing so does not leverage the power and strengths of speech.
Voice Talent The Voice of your speech recognition application is really your company's first representative and interface to the customer.
Prompt Tips A few guidelines to follow when you are developing prompts for your speech recognition system Phonemes The unit of sound the recognition engine actually recognizes is the phoneme.
Transcription and Speech Training Accurate speech recognition transcription and tuning is essential.
History of Speech Recognition A brief overview of the history of speech recognition.
Psychology of Speech Communication Speech is the most basic, common and efficient form of communication.
Alternate Pronunciations Considering alternate pronunciations and spellings at the outset will help avoid errors and frustration later.
Effective Speech App Design Much of the internal work is in the design phase: building the call flow, creating grammars, recording prompts, and conducting usability testing.
How to Tune Grammars There are many places to make effective changes, but generally, we have found grammars to be the easiest and most effective place to start.
Common Prompt Tuning Issues Effective prompt design takes time and practice -- some errors will not present themselves until the prompts are tested.
Practical Guide to Tuning To give and idea of how much time tuning can take, the speech industry estimates that 40-50% of total development and deployment time should be spent on the tuning process.
Error Handling Make your speech recognition system more efficient and usable by optimizing error handling.
Product Information PDF's
Full Product Brochure Get information on all of LumenVox's speech recognition products and services.
Speech Engine Datasheet Information on our Speech Engine.
Speech Platform Datasheet Information on our Speech Platform.
Speech Tuner Datasheet Information on our Speech Tuner.
Speech Assistant Datasheet Information on our Speech Driven Assistant.
Product Testimonials What do Speech Application developers think about LumenVox Speech Solutions?
Product Help Files
Speech Engine Help Full on-line description of the Speech Engine. Full Help Topic List
Speech Platform Help Full on-line description of the Speech Platform. Full Help Topic List
Speech Tuner Help Full on-line description of the Speech Tuner. Full Help Topic List
Speech Assistant Help Full on-line description of the Speech Assistant. Full Help Topic List
Download and Installation Instructions
LumenVox Speech Engine for Asterisk
Case Studies
ATA Retail Services Case Study ATA Retail Services Speech Recognition Order Processing System.
Ottawa Heart Institute Case Study Helping Doctors Treat Patients.
SandCherry Case Study LumenVox and SandCherry Speech Enable 2-way Radio Networks.
Demos Take a test drive and experience speech recognition for yourself! Call our toll-free demo line at 877-977-0707 and say "demo" when the system answers.
Products
Product Overview Our speech recognition technology is the building block of your successful speech solution, and we have helped hundreds of call centers, VXML (VoiceXML) platform providers, IVR developers, system integrators and IP-PBX vendors achieve their goals.
Speech Engine
Speech Engine Overview The Speech Engine provides you with a flexible API that performs speech recognition on audio data from any audio source on Linux or Windows.
Supported Standards LumenVox technology proudly supports and complements speech recognition industry standards.
Advanced Features Find information on additional features, such as our specification chart, n-Best results and speech grammars.
Speech Engine Training Provides the knowledge and skills necessary to successfully design and create custom solutions with LumenVox's Speech Engine.
Speech Platform
Speech Platform Overview The Speech Platform is an intuitive GUI-based toolkit to quickly design, develop and deploy any speech application.
Platform Components LumenVox's Speech Platform includes all of the components you need to produce, adjust, and maintain your speech applications.
Platform Extensions The Speech Platform can be extended, allowing you to create a number of speech applications by accessing pre-built libraries and controlling the call flow.
Call Handler The Call Handler supports a variety of Intel Dialogic telephony cards, and is designed to make hardware setup as easy as possible.
Speech Platform Training Provides the knowledge and skills necessary to successfully design and implement custom call applications using the Speech Platform.
Speech Tuner
Speech Tuner Overview The Speech Tuner is the only fully integrated, multi-ASR maintenance tool that allows you to perform speech application tuning and testing in-house.
Tuning Process The Speech Tuner allows you to work with any supported ASR via a single interface.
Tuner Database The Speech Tuner communicates with an open-source, freeware database called SQLite www.sqlite.org.
Grammar Tester Make changes to grammars, parameters, or ASR engines, secure in the knowledge that those changes will make the application better, faster, and more accurate.
Tuner Reports The LumenVox Speech Tuner defines several pre-built queries for the most common reports.
Speech Tuner Training Provides the knowledge and skills necessary to successfully test, transcribe, and tune any speech solution based on LumenVox's Speech Recognition Engine or Nuance 8.5 platforms.
Speech Driven Assistant
Speech Driven Assistant Overview The Speech Driven Assistant is a complete solution to speech-enable Vertical's TeleVantage IP-PBX.
Speech Assistant Configuration Tool LumenVox's Configuration tool is where all modifications to the Speech Driven Assistant are made.
Speech Assistant Resellers Please contact these Speech Assistant Resellers directly for pricing and information.