Good transcripts are an important part of properly tuning a speech recognition application. The LumenVox Transcriber is designed to make this process quick and seamless.
In the most recent version of our Speech Tuner the transcription process is significantly easier with improved statistics, a new control panel interface and shortcuts.
Transcribing speech is an excellent way to analyze how callers interact with the system.
Transcriptions are used to calculate automatic performance measurements such as in–grammar or out–of–grammar rates and recognition accuracy. Good transcripts enable the Speech Tuner to adjust the speech recognition application as needed.
The Transcriber is used to write down every word in a call. The Grammar Tester uses these transcripts in evaluating how well a Speech Engine is interpreting what users are saying.
The Transcription Log allows detailed viewing of all transcripts during a transcription session. The Transcription Log tracks Interaction number, name and transcription description.