Tired of paying too much for speech recognition in your IVR? The LumenVox suite of products is the most affordable and accurate collection of speech recognition software on the market. Using our products, you can easily add speech recognition to any IVR, call center, voice platform, or other computer application.

When you buy LumenVox, you are making the decision to pay less and get more. Our competition will charge you many times our licensing prices ? but will the competitors give you everything LumenVox will?

• Tens of thousands of LumenVox ports are deployed in call centers, IVR applications, and other computer applications.
• LumenVox is deployed in applications as diverse as in-car voice commands for General Motors, credit union banking applications, password reset applications, and more.
• LumenVox has successfully passed integration testing with a number of telephony platform providers including Aculab, Asterisk, Avaya, Broadsoft, Holly Connects, and more.
• Compatibility testing with other platforms, such as Cisco, Genesys, Syntellect, and VoiceGenie, is in progress.
• The speech recognition products provide support for multiple languages and dialects including several varieties of English, Spanish, and French.
• LumenVox provides fantastic technical support for its entire line of products. From installation services to basic troubleshooting to advanced application design, we can help you make your application a success.
• To supplement our paid support, we offer a variety of self-service training videos, white papers, help documentation, and other resources to help you help yourself.
• With our automated e-commerce system, you can purchase any LumenVox speech recognition product today and begin developing your application in minutes. You can download the software immediately after purchase, and they include example code.
• Are you creating a new application on a limited timetable? Our team can provide limited professional services, including some application design and development.

You can buy it online today. Our help documentation includes sample code to compile example applications which you can use to build a proof of concept in a matter of hours.

If you purchase our software development kit, or one of our power kits, you get a discount on licenses, support time, and training. They are the best way to get started building speech applications today. With our excellent instructors and support experts, we can save you time and money by helping you avoid many of the pitfalls that new speech developers fall into.

How the Speech Engine is Used

The LumenVox Speech Engine is a real-time, speaker-independent technology. Real-time means it can perform recognition on an audio stream immediately, and speaker independent means it does not require any special training to recognize a user?s voice.

Most users of the Speech Engine use it in telephony applications, such as an IVR, but it can be used for any computerized command and control application, such as a voice dialer, order taker, or even to control simple actions on a PC. The Speech Engine is not dictation software, and it does not transcribe large audio files. It is used for applications where users speak short, discrete phrases.

LumenVox is also working on support for hot word spotting and audio mining, the ability to find specific words in large collections of audio. Please contact us for more details.

Need installation help?

If you a buy a license and would like help installing it, consider having LumenVox do the work for you. Our Quick Start package covers having one of our technicians remotely install and configure the software for you.

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