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About M&C Associates
M&C Associates LLC is a premier provider of Contact Center, IVR, Speech, and CTI solutions to enterprises, government agencies, and service providers across the United States and Canada. With over 30 years of experience in IVR system and Contact Center deployments worldwide, we have a keen understanding of customer requirements and are proud of our successes in meeting and exceeding their expectations. We provide a full suite of services and solutions for the Genesys CX Platform, Avaya Voice Portal and Contact Center – AAEP, AACC, and MPS 500/1000, and legacy platforms Nortel Symposium and VPS. M&C offers business consulting services, program management, system design, application design and development, advanced speech design and implementation, CTI and web solutions integration. We assist clients with migration of existing applications to a new platform, or a complete from the ground-up system redesign to take advantage of newer technologies. Please contact us with any questions about our company, products and services.