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Aspect Voxeo Prophecy IVR

Aspect Voxeo Prophecy IVR

Aspect

Certified Platform and LumenVox Skills Certified

1-888-412-7728
www.aspect.com

About Aspect Voxeo Prophecy IVR

Aspect helps enterprise contact centers deliver remarkable customer experiences across every conversation and every channel.

Become a LumenVox Speech Partner. Apply Below.

Speech Partner Application

2 + 13 =

Asterisk

Asterisk

Asterisk

Certified Platform

1-256-428-6262
www.digium.com

About Asterisk

Asterisk, is free, open source software that converts an ordinary computer into a feature–rich voice communications server. Asterisk makes it simple to create and deploy a wide range of telephony applications and services, including IP PBXs, VoIP gateways, call center ACDs and IVR systems.

Asterisk is released as open source under the GNU General Public License (GPL), and it is available for download free of charge. Asterisk® is the leading open source telephony project and the Asterisk community has been ranked as a key factor in the growth of VoIP.
It is used by small businesses, large businesses, call centers, carriers and governments worldwide. Asterisk is sponsored by Digium.

Become a LumenVox Speech Partner. Apply Below.

Speech Partner Application

13 + 3 =

Avaya

Avaya

Avaya

Certified Platform and LumenVox Skills Certified

1-866–GO–AVAYA
www.avaya.com

About Avaya

Accurate and Affordable
LumenVox speech recognition technology enables the development and deployment of accurate and affordable speech-based solutions on Avaya platforms. Deployable on both Linux and Windows, the speaker-independent LumenVox Speech Recognizer and LumenVox Text-to-Speech Server power speech solutions and platforms in Enterprise and SMB environments worldwide.

To ensure your success, LumenVox goes where other speech vendors do not. We educate partners via on-demand videos, webinars and hands-on training, and provide a range of professional services, post-deployment tools, and responsive customer service to ensure high quality deployments. Hundreds of contact centers, solution providers, and system integrators have used LumenVox software to achieve their speech recognition goals.

Avaya Tested
Version 11.0 of the LumenVox Speech Recognizer (ASR) and LumenVox Text-to-Speech Server (TTS) have completed testing by Avaya’s DevConnect technical team and are recognized as fully compliant with the Avaya Aura Experience Portal 6.0.

Licensing
The LumenVox Speech Recognizer and Text-to-Speech Engine are licensed via the Avaya Select Product Program (SPP) on a per port basis.

LumenVox offers the tools, support, and training to ensure your speech application success.

We can get you started quickly. Please contact us to discuss your specific application needs.
Phone: +1-858-707-7700

Support Information
+1-858-707-7700, just say “Support”

For technical issues, including help troubleshooting your speech application, LumenVox support contracts are available.

LumenVox technical support is available weekdays, between 8 a.m. and 5 p.m. Pacific time. For general information on our support policy, help files, and useful resources.

LumenVox Around The World
US/UK/NZ/AUS English
Canadian French
Mexican and Latin American Spanish
Brazilian Portuguese
German
Italian

Become a LumenVox Speech Partner. Apply Below.

Speech Partner Application

13 + 3 =

Blueworx

Blueworx

Blueworx

Certified Platform and LumenVox Skills Certified

1-918-858-3942
1-888-495-0005
www.Blueworx.com

About Blueworx

Blueworx is a customer experience platform designed to deliver the highest levels of performance, security, reliability and scalability. Formerly IBM WebSphere Voice Response, Blueworx is used by some of the largest enterprises and Telcos in the world for customer self-service, proactive notifications, intelligent call routing, voicemail, SMS applications and more.

Become a LumenVox Speech Partner. Apply Below.

Speech Partner Application

15 + 4 =

Cisco

Cisco

Cisco Solution Partner Program

Certified Platform

1-866–428–9596
www.cisco.com

About Cisco Solution Partner Program

LumenVox is a proud Cisco SolutionsPlus Partner. Cisco SolutionsPlus provides a convenient, trusted, unified purchasing experience for end customers along with simplified ordering through Cisco Commerce Workplace (CCW). As part of the Cisco world-class contact center solution offerings, LumenVox works with Cisco Gold Partners worldwide.

Each product from LumenVox’ wide portfolio of contact center enhancing technology has undergone rigorous testing by Cisco and resulted in subsequent approval and listing on the Cisco Global Price List (GPL). Products listed include:

  • LumenVox Automated Speech Recognizer, which supports Natural Language Understanding
  • LumenVox text-to-speech / voice-enabled IVR platform, with multiple language capabilities
  • Call Progress Analysis, which allows the recognizer to analyze speech and automatically discern appropriate timing for IVR campaigns
  • Active Voice Biometric Authentication platform, which easily integrates into any existing Cisco SolutionsPlus infrastructure

Become a LumenVox Speech Partner. Apply Below.

Speech Partner Application

12 + 11 =

CSG

CSG

CSG

Certified Platform

1-303-200-2000
www.csgi.com

About CSG

In today’s dynamic and competitive marketplace, one thing is certain: change. As one of the world’s leading providers of business support solutions, CSG International understands what it means to evolve, adapt and transform. Their goal is to help you generate revenue, maximize customer value, and manage your business more efficiently.
CSG helps companies around the world succeed every day — and they continue to evolve their portfolio of market-leading solutions to meet ever-changing market demands. CSG helps businesses compete and win with:

  • An extensive portfolio. Their market-leading solutions and services support your business objectives, including revenue management, content management and monetization, customer interaction management, and analytics and intelligence.
  • Industry knowledge and expertise. They have experience across a wide range of vertical markets — including cable television and direct broadcast satellite, fixed-line and mobile telecommunications, financial services, utilities, media/entertainment and more.
  • Flexible solution delivery models. They’ve designed their solutions to fit your individual business objectives, including on-premise software, service bureau, and managed services, all delivered and supported by their global professional services team.
  • Diverse experience. They’ve deployed solutions in emerging, established and mature markets worldwide for more than 30 years.

Become a LumenVox Speech Partner. Apply Below.

Speech Partner Application

12 + 7 =