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Deutsche Post DHL

Password Reset

Implemented to Achieve Significant Productivity Gains and Cost Savings

Deutsche Post DHL

Deutsche Post was looking for a way to automate the password reset process for employees in its Germany offices. The process was too long at four hours, negatively affecting productivity, and required manual agent support, increasing the burden on the helpdesk. Read how the LumenVox Password Reset solution brought the process down to just 15 minutes.

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