Deutsche Post DHL
Password Reset
Implemented to Achieve Significant Productivity Gains and Cost Savings
Deutsche Post DHL
Deutsche Post was looking for a way to automate the password reset process for employees in its Germany offices. The process was too long at four hours, negatively affecting productivity, and required manual agent support, increasing the burden on the helpdesk. Read how the LumenVox Password Reset solution brought the process down to just 15 minutes.
