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Inference is a global leader in the delivery of cloud–based voice automation technology. Our products empower service providers and their clients to improve customer engagement, reduce costs and maximise productivity.
Our flagship platform, Inference Studio allows service providers to take advantage of the huge demand for rapid deployment IVR and speech recognition solutions, without investment in expensive infrastructure or software development capability. Inference Studio is an easy to use, browser-driven interface, used to deploy solutions from simple inbound IVR to complex pre–routing and outbound services using speech recognition and text–to–speech.
Traditional IVR systems are expensive and complex to implement. Inference delivers a range of simple voice automation products that can be used standalone or in combination to provide an end to end solution. Our solutions are proven to be faster and less expensive to deploy, while providing exceptional business outcomes.