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Speech Automation

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Multi-Factor Authentication

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Speech Recognizer

IVR Based Solution Implemented for Test Results

Home Healthcare Products and Services Provider

A large North American provider of home health care services and products wanted to find a way to make it easier for elderly patients to submit their weekly blood clotting test results. Patient and home health care callers were having difficulty keying in patient identification information using the existing touchtone application and experiencing lengthy wait times while waiting for connection to customer support staff for assistance. Read how the LumenVox Speech Recognizer solution reduced call wait times and improved customer experience.

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FREE WEBINAR
Tuesday, March 12
1pm ET / 10am PT

Ready to drive down help desk costs and reduce support calls? This one hour webinar will focus on the LumenVox Multifactor Password Reset Solution and the benefits it brings to your organization. 

Reserve your spot by entering your email address below and then completing the registration process.   

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