© 2021 LumenVox. All rights reserved.

Built to Scale

LumenVox can shoulder high loads, with one vendor alone making more than 50 million outbound calls per month.

Built to Scale

More Precise

LumenVox Call Progress Analysis delivers proactive outbound messages with higher accuracy than traditional AMD approaches.

More Precise

Proven ROI

LumenVox Call Progress Analysis delivers real results: lower call volumes, reduced agent handle time and increased customer satisfaction.

Proven ROI

Improve your Outbound Contact Strategy 

Reduce Operating Costs by 30%

Best-in-Class Technology

Ensure Your Messages are Heard

Download the White Paper

LumenVox differs from others because our roots are firmly planted in the telephony & contact center space, to successfully process speech at scale.

Unlike traditional predictive dialers, LumenVox Call Progress Analysis leverages a combination of Speech Recognition and tone detection to make contact centers more efficient.

By utilizing Machine Learning, contact centers can bypass constricting energy detection algorithms and seamlessly differentiate between speech and non-speech sounds.

A Unique Approach

Superior Machine Learning

A Unique Approach
Superior Machine Learning
LumenVox Speech and Authentication Solutions
DOWNLOAD THE WHITE PAPER

Make your Contact Center More Productive and Efficient

with Call Progress Analysis