WHAT IMPROVEMENTS HAS ONE GLOBAL CLOUD COMMUNICATIONS COMPANY SEEN?
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Had enough with unsuccessful outbound calls?
Enhance Your Predictive Dialer to Successfully Deliver Your Outbound Messages
Whether you're trying to connect call center agents to customers or leave a message with timely information, LumenVox Call Progress Analysis (CPA) is an innovative outbound contact strategy alternative to traditional answering machine detection.
A Unique Approach
Unlike traditional Answering Machine Detection (AMD) LumenVox CPA leverages a combination of LumenVox Speech Recognition and tone detection.
Superior Machine Learning
LumenVox CPA utilizes Machine Learning (ML) to bypass constricting energy detection algorithms and seamlessly differentiate between speech and non-speech sounds.
Ensure Your Messages are Heard
Within seconds LumenVox CPA can determine whether a human or machine has answered a call.
More Precise
LumenVox CPA delivers proactive outbound messages with higher accuracy than traditional AMD approaches.
Get Long Term ROI
Customers utilizing LumenVox CPA are reducing operating costs by 30% - compared to competing products.
Built to Scale
LumenVox CPA can shoulder high loads, with one vendor making more than 50 million outbound calls per month.