Say So Long to Nuance. Upgrade with LumenVox.
Stay on-premise and improve your speech technology’s accuracy and experience with LumenVox by Capacity.
Trusted by the world’s leading companies
Say So Long to Nuance. Upgrade with LumenVox.
Stay on-premise and improve your speech technology’s accuracy and experience with LumenVox by Capacity.
Trusted by the world’s leading companies
Nuance On-Premise End-of-Life: the Need to Act Fast
Nuance will no longer provide on-premise support in 2025. That means businesses with heavy compliance demands, such as healthcare and financial services companies, must find an alternative — and fast.
LumenVox by Capacity: the Perfect Nuance Replacement
LumenVox by Capacity is an upgraded, on-premise alternative to Nuance, offering Automatic Speech Recognition, Call Progress Analysis, Text-to-Speech, and Voice Biometrics solutions. Create powerful, highly accurate voice-driven experiences with technology that seamlessly slots into your voice technology stack.
Use LumenVox by Capacity’s advanced technology to grow your speech environment seamlessly. Serve your speech needs with a single global language model for 20+ languages and many regional dialects.
Why LumenVox?
On-Premise
Keep your data secure and meet the most stringent compliance requirements with our on-premise solutions built with modern architecture and deep neural networks.
Superior Recognition
LumenVox by Capacity offers real grammar support for on-premise speech technology. This support means superior accuracy and semantic processing.
Highly Compatible
Keep your surrounding voice technology. LumenVox by Capacity has deep integrations with dozens of voice platforms.
Hear What our Partners and Industry Analysts are Saying about LumenVox
LumenVox Use Cases
It’s time to put solid technology to good use in voice and speech scenarios.
Answering Machine Detection
Enrich customer communication, lessen client handling times, and reduce inbound calls with proactive and extraordinarily accurate outbound phone messages using LumenVox’s Call Progress Analysis (CPA) and Voice Activity Detection (VAD) technology.
Contact Center
Highly-accurate speech recognition with voice biometrics and outbound messaging help you deliver an amazing end-to-end customer experience.
Conversational AI
Fulfill your biggest business needs with conversational AI-powered applications (including chatbots) to keep you on the cutting edge.
Transcription
Stay efficient, secure, and accurate, using LumenVox’s Transcription Engine, fully equipped with an unconstrained grammar--Statistical Language Modeling (SLM) for any natural language application.