
lumenvox and Voicetrust Merge

What this means for you
Why we merged
This partnership will ensure continuation of growth with new and enhanced features that could have only been made available by partnering together. This merger of equals will result in a stronger company with greater capabilities than ever before. We will set a product-development pace that enables us to derive the clear majority of our revenues from products that are grounded in decades of experience while at the same time creating new products though innovation. We are now a global company offering opportunities for international experience, as nearly half of our employees work outside the U.S. We will be ranked among the top global companies in our field and will offer global sales and marketing complemented by a partner ecosystem that amplifies our strength, value proposition, and market reach. And with Ramphastos Investments behind us, we have ample cash to fund an exciting future.
So what’s new?
The deep expertise of multi-modal biometric authentication from VoiceTrust together with the high-performance core speech capability of LumenVox creates an integrated provider of highly intuitive speech interface solutions for virtually any interactive computing or telephony task.
Automated Speech Recognizer
The LumenVox Automated Speech Recognizer (ASR) is a software solution that converts spoken audio into text, providing users with a more efficient means of input. Less time spent in data input frees up resources that can be used more effectively. The LumenVox ASR is integrated with more than 25 voice platforms (i.e. Asterisk, Avaya, Cisco, Genesys, etc. ). Developers can write applications using our application programming interface (API) or a standards-based solution like media resource control protocol (MRCP). This makes installation, implementation and deployment easy for users of those platforms.

Text-to-Speech
LumenVox Text-to-Speech (TTS) technology is available offering the most realistic, natural sounding speech on the market. The LumenVox Text-to-Speech (TTS) Server is a complementary solution to our LumenVox Speech Recognizer (ASR), enabling your application to synthesize text-to-speech to create the most realistic, natural sounding voices on the market. The LumenVox TTS Server is designed to excel in telephony, Interactive Voice Response (IVR), and other similar command/ control environments. So whether you are speech enabling a call router or looking to develop applications for the burgeoning mobile market, LumenVox has the full suite of products you need.

Call Progress Analysis
LumenVox’s new Call Progress Analysis (CPA) increases the effectiveness of your outbound messaging application. LumenVox CPA analyzes the audio during call startup, scanning for telephony messaging tones. When the call is connected, it automatically begins to listen for fax or voicemail tones. With it, you can rest assured that your predictive dialer or IVR is getting the right message to the desired recipient more accurately than ever. The LumenVox Call Progress Analysis solution leverages the strength of our Speech Recognizer by constantly listening for various tones, just as it would when performing speech recognition. These are compared to special acoustic models for matches, similar to our ASR’s function. The result is a more reliable and highly accurate message delivery.

Automated Speech Recognizer
The LumenVox Automated Speech Recognizer (ASR) is a software solution that converts spoken audio into text, providing users with a more efficient means of input. Less time spent in data input frees up resources that can be used more effectively. The LumenVox ASR is integrated with more than 25 voice platforms (i.e. Asterisk, Avaya, Cisco, Genesys, etc. ). Developers can write applications using our application programming interface (API) or a standards-based solution like media resource control protocol (MRCP). This makes installation, implementation and deployment easy for users of those platforms.


Text-to-Speech
LumenVox Text-to-Speech (TTS) technology is available offering the most realistic, natural sounding speech on the market. The LumenVox Text-to-Speech (TTS) Server is a complementary solution to our LumenVox Speech Recognizer (ASR), enabling your application to synthesize text-to-speech to create the most realistic, natural sounding voices on the market. The LumenVox TTS Server is designed to excel in telephony, Interactive Voice Response (IVR), and other similar command/ control environments. So whether you are speech enabling a call router or looking to develop applications for the burgeoning mobile market, LumenVox has the full suite of products you need.
Call Progress Analysis
LumenVox’s new Call Progress Analysis (CPA) increases the effectiveness of your outbound messaging application. LumenVox CPA analyzes the audio during call startup, scanning for telephony messaging tones. When the call is connected, it automatically begins to listen for fax or voicemail tones. With it, you can rest assured that your predictive dialer or IVR is getting the right message to the desired recipient more accurately than ever. The LumenVox Call Progress Analysis solution leverages the strength of our Speech Recognizer by constantly listening for various tones, just as it would when performing speech recognition. These are compared to special acoustic models for matches, similar to our ASR’s function. The result is more reliable and highly accurate message delivery.

Mission Statement
Stronger Together

The VoiceTrust multi-factor authentication solutions are trusted by industry leaders to prevent identity theft, protect access to business and consumer applications, and deliver a more enjoyable user authentication experience. VoiceTrust is ISO 9001 and Common Criteria certified for the delivery of quality multi-modal biometric solutions consulting, solution deployments, and customer support.

LumenVox is a speech automation software company providing core speech technologies that include the LumenVox Speech Recognizer, Text-to-Speech Engine, Call Progress Analysis, Speech Tuner, Natural language solution support and Multifactor Biometric Authentication. LumenVox allows you to effectively deploy speech-enabled applications to improve the Call Center CX and ROI with LumenVox’ flexible, cost-effective software suite.