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11 Summary Screen Reference

The Summary screen is the main Tuner screen. It will be displayed upon first launching the Tuner and can be accessed at any time by clicking the Summary button in the left-hand navigation bar. It is broken into several areas that provide snapshot views about…

12 Transcriber Reference

The Transcriber is used to enter transcripts for interactions. Transcripts are necessary for a number of advanced statistics and tests, as well as when using the Tuning Wizard. The top of the Transcriber contains a list of all loaded and filtered interactions.…

13 TTS Editor Reference

The Text To Speech Editor screen is used to build new SSML documents or troubleshoot existing ones. The Text To Speech Editor tab is divided into 3 frames that will be referred to as : Text To Speech Editor Frame Main frame in the middle Audio Frame Frame…

14 Tuning Encrypted Files

Starting with LumenVox version 11.3.100, users can encrypt response files as part of our commitment to allowing users to secure speech data. In order to tune encrypted response files, the person doing the tuning must have access to the private key that corresponds…

15 Using Menus and Grammar Sets

A powerful feature in the Speech Tuner is the ability to organize and analyze your data by menu. A menu is a group of one or more grammars that are used together, and should correspond roughly to a single dialog state within a speech application. A menu might…