Cisco

1	Cisco UCCE LumenVox' speech recognition and synthesis software is compatible with Cisco Unified Contact Center Enterprise (UCCE) using the MRCP interface. After installing the UCCE system, and confirming that it is functional, you need to configure the MRCP interface…
2	Cisco UCCX LumenVox' speech recognition and synthesis software is compatible with Cisco Unified Contact Center Express (UCCX) using the MRCP interface. After installing the UCCX system, and confirming that it is functional, you need to configure the MRCP interface that…
3	UCCE Simple Integration Test In order to test that LumenVox has been properly installed and integrated with the Cisco UCCE system, you can download and deploy this "HelloWorld_ASR_TTS" application which was created with Cisco Unified Call Studio. In addition, you will also need to download…
4	UCCX Script Editor Confirmation Working with the UCCX Script Editor When working with the Cisco UCCX Script Editor tool, there are several configurable steps available to users, allowing scripts to be configured to control overall call flow, including IVR functionality with ASR and TTS…
5	UCCX Script Editor Get Digits Working with the UCCX Script Editor When working with the Cisco UCCX Script Editor tool, there are several configurable steps available to users, allowing scripts to be configured to control overall call flow, including IVR functionality with ASR and TTS…
6	UCCX Simple Integration Test In order to test that Lumenvox has been properly installed and integrated with the Cisco UCCX system, you can install this "HelloWorld" application which was created with the UCCX script editing tool. This UCCX application script uses Lumenvox speech recognition…

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