Speech Recognition Careers

Job Description — Senior Quality Assurance Software Engineer

The Senior Quality Assurance Software Engineer is responsible for managing the quality assurance and build process of a state-of-the-art, software based, speaker independent speech technology suite running on Windows and Linux. This position requires a candidate with experience in software QA testing, and building installations/RPMs on Windows and Linux. The QA Engineer will also collaborate with the data center operations group to improve internal testing procedures for hosted services and systems.


  • Design test plans, scenarios, scripts, and procedures
  • Develop automated and manual unit, regression and load tests and procedures
  • Conduct historical analyses of test results
  • Manage build and installation process for software releases, including Windows installation packages and Linux RPMs
  • Work effectively within a small team of developers to improve and maintain speech recognition software
  • Responsible for software builds, and maintaining and documenting code repository
  • Maintain installation packages
  • Perform initial debugging procedures by reviewing configuration files, logs, and code pieces to determine breakdown source
  • Interact with customer support and marketing teams to identify new features and potential bugs
  • Provide feedback and recommendations to developers on software usability and functionality
  • Provide technical support during software installation or configuration


  • Solid experience in quality assurance practices and methodologies (e.g., Six Sigma)
  • Extensive scripting experience
  • Working knowledge of compiling software and Windows/Linux packaging systems
  • Some C++ coding experience
  • Database/SQL knowledge
  • Linux and Windows OS
  • Able to transfer technical knowledge to peers, management, and novices alike
  • Capable of troubleshooting complex issues involving multiple interrelated systems
  • Excellent communication and documentation skills; ability to perform public speaking/training a plus
  • Knowledge of the Speech Recognition and/or Telephony Software Industry a plus


  • Energetic, highly organized individual capable of working independently in a fast-paced environment
  • Should possess strong oral and written communication skills
  • Must be self-motivated, capable of making decisions on the spot, desirous of solving problems, and knowing when to get assistance
  • Able to adapt and overcome challenges swiftly and competently
  • Persuasive, tactful, and professional, preferably with a strong quality and customer orientation
  • Ability to work a demanding, but self-directed work schedule to support a variable work flow
  • Excellent verbal and strong listening communication skills
  • Demonstrated ability to set and exceed goals, and manage multiple deadlines
  • Strong organization and time management skills
  • Demonstrates the highest personal and ethical standards
  • College degree desired
  • Competitive Base Salary
  • Bonus tied to achieving company goals
  • Medical, Dental, Vision, and Disability benefits programs
  • Matching 401k
  • Summer and Christmas parties for employees and their families

How to Apply

To apply for the Senior Quality Assurance Software Engineer position, please email your cover letter and resume with "Senior Quality Assurance Software Engineer" in the subject line.

About LumenVox

As a rapidly growing, premier developer of Speech Recognition software products, LumenVox constantly challenges its team. LumenVox creates carrier grade speech automation software and provides related services to design, develop, deploy, and tune speech applications. Our software allows hundreds of contact centers, platform providers, IVR developers, system integrators and IP-PBX vendors create cost-effective and reliable speech applications. LumenVox technology is used by companies like Verizon, GM, Toyota, Kmart, Aussie Post, British Telecom, government agencies, banks, telecom providers, 511 operations and over 2,000 resellers and developers. LumenVox is a drug free workplace.

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