v

Speech Automation

N

Multi-Factor Authentication

=

Request a Demo
Sun – Closed

Contact Us
24/7 online feedback

Call Progress Analysis (CPA)

Features

LumenVox Call Progress Analysis Features

The LumenVox Text-to-Speech (TTS) Server is a complimentary solution to our LumenVox’s Call Progress Analysis represents a new approach to increasing the effectiveness of your outbound dialing application. By leveraging our experience and technology in speech recognition, we can offer you assurance that the right message is being delivered to the right recipient.

g

Tone-based Detection - Let Our Experience Ensure Your Application's Success

Our tone-based detection represents a significant innovation compared to many other energy-based answering machine detection technologies. Most systems guess whether the call is connected to a human based on energy levels and timing queues, resulting in unacceptably inaccurate messaging applications.

Proven Technology - Trust in the Reliability of an Existing Product

LumenVox’s Call Progress Analysis technology is actually a specialized functionality of the LumenVox Speech Recognizer, version 9.5 or newer. You now have the dependability of LumenVox’s flagship ASR product driving your analysis.

Standards Support


Let industry standards simplify development. 

Media Server

supports MRCP v1 and 2

Compliant With

any VoiceXML or CCXML platform that also supports MRCP.

i

Product Familiarity - Use Your Experience to Ease Development

We have designed the technology to be easily dropped into existing platforms. From a technical perspective, you are just loading a special grammar file and waiting for a return from the Speech Recognizer. This also means that it can run on any modern Windows release or supported Linux distribution.

.

Scalable Deployments - Grow Your Environment With Your Business

System resource requirements are relatively minimal, but may scale up for very large numbers of simultaneous detections. This extra system load is in addition to any speech recognitions the ASR may be performing.

Learn More

We are confident that you will find even more features and resulting benefits from using our Call Progress Analysis. If you have any questions on these, or other desired capabilities, please contact LumenVox Sales.

We’d be happy to help, just contact us via the form below.

Experience Call Progress Analysis. Schedule a Demo Today.

Contact Us

5 + 13 =

FREE WEBINAR
Tuesday, March 12
1pm ET / 10am PT

Ready to drive down help desk costs and reduce support calls? This one hour webinar will focus on the LumenVox Multifactor Password Reset Solution and the benefits it brings to your organization. 

Reserve your spot by entering your email address below and then completing the registration process.   

Thank You!

Share This