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Designing a Successful Outbound Call Campaign

Designing a Successful Outbound Call Campaign

A successful outbound call campaign is a powerful weapon to add to your sales arsenal. In today’s world of marketing emails and robocalls, a personalized phone call can be a breath of fresh air. To ensure that your customers and leads receive calls that are relevant...

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Enhancing Your Automated Predictive Dialer

Enhancing Your Automated Predictive Dialer

Automated predictive dialers have been around for a long time, perhaps longer than most people realize, with InfoLogix introducing one of the earliest recorded automated predictive dialers in the 1980s. Things have evolved since those early technologies, however, the...

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The Top 3 Ways a Speech Attendant Benefits Your Business

The Top 3 Ways a Speech Attendant Benefits Your Business

Speech-enabled automated attendants are a must-have for any customer service strategy. In the age of Siri and Alexa, customers have come to expect automated, speech-based service. ComScore reports that more than half of all smartphone users are engaging with voice...

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