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There is a radical rise in the prevalence and sophistication of cyberattacks within healthcare. Data breaches are burdening hospitals with skyrocketing financial costs. According to Business Insider, “the overall cost of a healthcare data breach has grown from $398...read more
How the customer experience evolved from snail mail to Conversational IVR LumenVox and its artificial intelligence speech technology has initiated an evolution within the world of customer service. In the good ol’ days, people went to the bank to deposit a check. They...read more
At LumenVox we have big plans for 2020. The release of our Version 8 Suite takes advantage of years of development, testing, and expertise. With more customer conveniences and improved user interfaces, it enables a variety of multi-modal solutions. Our passionate...read more
Pivot Technology Services Becomes LumenVox Skills Certified LumenVox and Pivot announced today that Pivot Technology Services (Pivot) has officially become a LumenVox Skills Certified Partner. LumenVox Partner Skills Certification demonstrates Pivot's capability to...read more
Artificial Intelligence is a buzz word in tech because it has unlimited potential to transform the human experience. It’s especially relevant in 2020, as the keyword dominates Google searches and news outlets, including Forbes’ list of technology trends....read more
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