Stay up to Date on All the Latest Speech and Authentication News
The sound of silence and human speech: Being able to interpret this automatically is the key to an effective call center strategy for outbound calling success. LumenVox Call Progress Analysis offers call center operators and predictive dialer developers the core...read more
Customer experience is often highest on the priority list for businesses. But in a post-pandemic world, organizations are looking for ways to improve the agent experience as well. By raising the importance of agent concerns to the same priority level as customer...read more
A solid outbound contact strategy requires technology that can perform intelligent proactive outbound communication. Predictive dialers can accomplish this, with the right type of detection, boosting efficiency and cutting cost. Predictive dialers give businesses a...read more
LumenVox was recently featured in a thought leadership piece by Startup Geeks entitled, “Voice Payment Technologies: The Opportunities, Challenges and Future Trends.” It’s an interesting take by several thought leaders on the increasing popularity in voice pay. More...read more
Since 2009, Speech Technology Magazine has been the premier online destination for comprehensive, independent coverage of information impacting speech technologies. This year LumenVox is proud to have a white paper featured, addressing exactly how businesses can...read more
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