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LumenVox Blog

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LumenVox Featured by CrmXchange for CCW

Recently the LumenVox team attended CCW to empower businesses to deliver seamless yet secure customer communication through advanced speech and authentication solutions. While there, we had the opportunity to have been interviewed by CrmXchange for their CCW Nashville...

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How Passive Voice Biometrics Empowers Contact Centers

Passive Voice Biometrics is Emerging as a Leading Authentication Modality for Remote Channels Authenticating customers over remote channels is often a painful process. The first few minutes of the call can be rough, as the customer can’t self-service, but must engage...

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