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Stay up to Date on All the Latest Speech and Authentication News

Make sure your customers’ voices are heard

Make sure your customers’ voices are heard

Most people today—whether they are your customers or employees—want intuitive, frictionless experiences when they use your voice-driven solutions. Automatic Speech Recognition (ASR) can help you save time, ramp up efficiency and scale services in your contact center...

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LumenVox Official Sponsor at Service Management World

LumenVox Official Sponsor at Service Management World

We’re proud to announce we are back as an official sponsor of Service Management World: A Digital Experience. This exciting virtual event will be held July 21st-22nd. It’s going to be jam-packed with case studies, enlightening discussions, and networking opportunities...

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What’s the Secret to an Intelligent Auto Dialer?

What’s the Secret to an Intelligent Auto Dialer?

A robust outbound call strategy needs to invest in the right technology to allow precise and proactive outbound communication. Auto dialers are a common investment because they can boost efficiency. A call center agent often has the menial task of dialing numbers...

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LumenVox to Sponsor Genesys Xperience 2021

LumenVox to Sponsor Genesys Xperience 2021

LumenVox to be a Featured Sponsor at Genesys Xperience 2021 Now more than ever, it is becoming clear that consumers prefer digital-first interactions which are setting a new standard that requires customer experiences to be consistent, predictive and proactive across...

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Great Is Not Average: The Key to Automated Dialer Success

Great Is Not Average: The Key to Automated Dialer Success

Automated dialers result in critical cost savings and other agent and customer satisfaction benefits within multi-channel call centers. You can dramatically increase these cost savings and benefits with the addition of Call Progress Analysis (CPA) software. Here, we...

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