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The ROI of Speech Tuning

The ROI of Speech Tuning

*Updated 10/19/2020

Speech tuning is often perceived as an add-on effort to deploying speech applications. Our years of experience has demonstrated that it is a vital part of the process and can contribute significantly to cost savings for any business. 

Speech tuning is the process of improving speech applications after they have been deployed. Speech Tuning assesses how users interact with the system and its testing changes. Though the process can be time-consuming, even minute improvements in application performance produce an impactful Return On Investment (ROI) within a short amount of time. 

The LumenVox Speech Tuner can be used to accelerate this ROI by decreasing the time spent in tuning cycles, which also decreases the Total Cost of Ownership (TCO) of a speech application.  

The numbers are significant, with our clients documenting hundreds of thousands of dollars in savings per year, all as a result of speech tuning.  

In an updated whitepaper we describe the ROI of Speech Tuning, showing exactly how to calculate the return on investment (ROI) of speech tuning.  

Contact us for any additional questions. 


Speech Recognition 101

Speech Recognition 101

How well do you know speech recognition? Speech recognition is a field of computer science and computational linguistics. It is responsible for developing technology that recognizes and translates spoken language into text—using computers. Other terms associated with speech recognition include: ASR, or automatic speech recognition, computer speech recognition, and speech to text.

With Siri and Alexa now incorporated to our daily lives, many of us use this innovative technology without knowing how it really works.

That’s why we’ve created a new, two-part video series that gives a basic overview of speech recognition technology, its various components, and capabilities.

It’s called Speech Recognition 101.

Speech Recognition 101 Part 1 provides an overview of the components that enable speech recognition and discusses commonly used speech recognition technologies.

Speech Recognition 101 Part 2 takes an in-depth look at one of those parts, the grammar.

LumenVox offers Automated Speech Recognizer (ASR), a software solution that converts spoken audio into text. LumenVox ASR is unique in its ability to recognize naturally spoken language and its tuning flexibility.

You can learn more about LumenVox ASR here.