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LumenVox is excited to announce the release of LumenVox Authentication Suite 7.2. After the successful release of LumenVox Authentication Suite 7.1 this past July, the LumenVox team has enhanced the solution with even more customer-driven features which provide the most secure, accurate and reliable authentication and fraud prevention experiences available in the market today.

LumenVox Authentication Suite 7.2 features include:

  • Availability of an Enhanced Agent Desktop and CTI Manager. Building upon the 7.1 release of the LumenVox Fraud Scanner, the Agent Desktop portal now automatically matches calls against a configured blacklist while the CTI Manager includes an API call to do a watchlist call on an ongoing session. Additionally, both the Agent Desktop and CTI Manager now perform continuous enrollment and verification.
  • Increased interoperability between the LumenVox Automated Speech Recognizer solution and the LumenVox Authentication Suite.
  • Updated user interface (UI) and user experience (UX) for the LumenVox Pre-Login Password Reset application (Android). For seamless enrollment, a progress bar was added.
  • General bug fixes and improvements.

For more detailed information about each of the highlighted features from LumenVox Authentication Suite 7.2, contact your LumenVox Sales Representative, or reach out to us via this website or any of our social channels: Twitter, Facebook, or LinkedIn.

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