LumenVox is excited to announce the release of LumenVox Version 16.0.100. In this release, we have added support for a new Italian model as our tenth supported ASR language. This includes the addition of new Italian-language Boolean, currency, date, digits, number, phone and time “built-in” grammars.
LumenVox continues to make improvements to our diagnostic tools, supporting our commitment to making speech easier to administer, manage and support. LumenVox has expanded the available SNMP trap messages, giving you greater monitoring capabilities in your data center. This new release also includes improved parsing of SSML times. This effectively adds more flexibility as to how users can specify time strings. Support has also been added for the Microsoft Windows Server 2016.
LumenVox is a speech automation software company providing core speech technologies that include the LumenVox Speech Recognizer, Text-to-Speech Engine, Call Progress Analysis, Speech Tuner, and natural language solution support. Based on industry standards, LumenVox Speech Software is certified as one of the most accurate, natural sounding, and reliable solutions in the industry. LumenVox technology provides tools for effectively connecting and communicating with users, increasing user satisfaction, and improving employee productivity. For more information, call +1.858.707.7700 or visit www.lumenvox.com