During the holiday season, our thoughts turn to those who have made LumenVox’ progress possible—our customers and partners. Thank you for choosing us to support you in your voice technology needs.
Each year at LumenVox we strive to gain the trust and loyalty of our customers and partners. We are dedicated to excellence, both in customer satisfaction and our technology’s success.
2021 is going to be a year of innovation for us at LumenVox. Here’s what we are looking forward to:
- Furthering the Total Experience. By taking a holistic view of customers, employees, users, and integrating different technologies to address everyone’s needs, we empower you with the technology stack you need to offer a seamless, secure experience for all.
- Seeing through ambitious plans, plans that include exciting partner announcements and capabilities and state of the art Artificial Intelligence offerings. These updates and expansion of products demonstrate LumenVox’ commitment to providing advanced technology on a global scale, that is flexible, cost-effective and dramatically improves Call Center CX, TX, and ROI.
- Creating a positive remote customer journey. When the customer’s journey is a positive one, you get loyalty and brand advocacy. Our technology stack addresses key pain points in this process to address security, fraud, convenience, and usability over remote channels. 2021 is going to be filled with more updates so we can keep things positive, from start to finish.
- Breaking new ground in Artificial Intelligence. AI has always been a central component of our technology. Our speech recognition and voice biometric algorithms are built upon AI and Machine Learning principles so that our technology continuously evolves. We have expanded our team this year, so we can continue to up the ante and deliver Artificial Intelligence technology, which is robust, scalable, and easily deployed in 2021.
- Most of all, we’re looking forward to furthering our relationships with partners and customers. It’s these relationships that make us LumenVox.
Be sure to watch our online spaces for breaking news in Artificial Intelligence and Voice Technology, and have a safe and happy holiday season and New Year!