This 6–8 hour course can be taken in one session or can be taken as two separate classes. Our Speech Engine training provides the knowledge and skills necessary to successfully design and create custom solutions with LumenVox's Speech Engine. This course is intended for software developers familiar with the C/C++ language, MS Visual Studio C++, and telephony applications.

Prerequisites

Please have the LumenVox Speech Engine, License Server and Speech Tuner installed and running. If you need help, please contact us.

Contact

Contact a LumenVox sales representative or
call 1–877–977–0707 to sign up for a class or for further information.

Overview

Part 1 — Getting Started

1. Introduction to the Speech Engine
2. Overview of API Functions and Methods
3. How to Stream Audio
4. Introduction to Grammars
1. Overview
2. Differences between concept phrase pairs and SRGS grammars
3. What does a grammar do?

Part 2 — Now for the Real Fun!

1. Advanced Grammars
1. SISR (Semantic Interpretation for Speech Recognition)
2. Disambiguation
3. Supporting multiple languages
2. How to Collect Results
3. Speech Engine Parameters
4. Introduction to the Speech Tuner
1. Go over the pizza grammar
2. Dial Plan and the pizza demo
3. AGI scripts for the pizza demo
5. Dial Plan and Speech Engine Parameters
6. Introduction to the Speech Tuner
1. The importance of Tuning
2. Using the Grammar Editor
3. Evaluating Log Files
4. Reporting
7. Troubleshooting (Be prepared!)

Our Advance Platform Integrators training provides the knowledge and skills necessary to successfully design and create custom voice application solutions with LumenVox Speech Resources. This 5–6 hour course is intended for Voice Application Developers familiar with SRGS, SISR, VXML and the principles behind voice applications on established telephony platforms.

Prerequisites

Please have the LumenVox Speech Engine, Media Server, License Server and Speech Tuner installed and running. If you need help, please contact us.

Contact

Contact a LumenVox sales representative or
call 1–877–977–0707 to sign up for a class or for further information.

Overview

1. IVR Best Practices — Always a Good Review
2. LumenVox SRE Fine Tuning
1. Installation of LumenVox Product suite
2. sre_server.conf
3. client_property.conf
4. Where are those files???
3. Acoustic Model Resolutions
1. Thousands of speakers
1. Hundreds of hours of audio
2. Hundreds of thousands of hours of audio
3. Previous semi a certain amount of compression
4. Current continuous — no compression higher resolution
5. Higher accuracy with continuous — overall gain of????
6. 9.5.100 all models are Continuous
7. American English incorporates some training data from other languages to help with proper names
8. Still always willing to take more audio to add to training set
4. Proper Language Selection
5. Grammar Tag Usage
6. Custom Pronunciation
7. Configuring the Media Server
8. Using the Media Server Monitor
9. Simulated Decode Using Perl
10. Reading the Log Files
11. TCP Dumps
12. ASR and TTS Port Conflicts
13. License Server
1. License Installation
2. License Migration
14. Tuning Best Practices
15. Tuner Demonstration

This 6–8 hour course can be taken in one session or can be taken as two separate classes. Our Speech Engine for Asterisk training provides the necessary skills to successfully design and create custom speech solutions using LumenVox's Speech Engine in an Asterisk system. This course is intended for software developers familiar with Dial Plan and telephony applications.

Prerequisites

Please have the LumenVox Speech Engine, License Server and Digium Connector Bridge installed and running. Familiarity with Dial Plan highly recommended. You can begin your training by watching the Speech Recognition in Under an Hour video or the Asterisk Speech University video series.

If you need help, please contact us.

For training classes on Asterisk and the Dial Plan please check out the Asterisk Bootcamp.

Contact

Contact a LumenVox sales representative or
call 1–877–977–0707 to sign up for a class or for further information.

Overview

Part 1 — Getting Started

1. Introduction to the Speech Engine and the Asterisk Integration
2. Best Practices in VUI Design for an IVR
3. Introduction to Grammars
1. Overview
2. Differences between concept phrase pairs and SRGS grammars
3. What does a grammar do?
4. Simple Call Router Application

Part 2 — Now for the Real Fun!

1. Advanced Grammars
1. SISR
2. Disambiguation
3. Supporting multiple languages
2. Example Demonstration of a Pizza Ordering Application
1. Go over the pizza grammar
2. Dial Plan and the pizza demo
3. AGI scripts for the pizza demo
3. Dial Plan and Speech Engine Parameters
4. Introduction to the Speech Tuner
1. The importance of Tuning
2. Using the Grammar Editor
3. Evaluating Log Files
4. Reporting
5. Troubleshooting (Be prepared!)

This 5–6 hour course can be taken in one session. Our TTS Engine training provides the knowledge and skills necessary to successfully design and create custom solutions with LumenVox's TTS Engine. This course is intended for software developers familiar with the C/C++ language, MS Visual Studio C++, and telephony applications.

Prerequisites

Please have the LumenVox TTS Engine, License Server and Speech Tuner installed and running. If you need help, please contact us.

Contact

Contact a LumenVox sales representative or
call 1–877–977–0707 to sign up for a class or for further information.

Overview

LumenVox TTS SDK Syllabus

1. Installing the TTS Server
2. Installing the client
3. Installing the voice(s)
4. TTS client API
5. SimpleTTSClient example
6. An introduction to SSML
7. Configuration files
8. Advance TTS client API
9. Advance SSML
10. Introduction to the Speech Tuner
11. The importance of Tuning
12. Using the TTS SSML Editor
13. Evaluation of log files
14. Reporting issues (Be prepared!)

This 2 hour course provides the knowledge and skills necessary to successfully test, transcribe, and tune any speech recognition solution based on LumenVox's Speech Recognition Engine. This course is intended for software developers familiar with speech recognition software and telephony applications. Add–on training classes are provided for more in–depth training on the Speech Tuner.

Prerequisites

Please have the LumenVox Speech Engine and Speech Tuner installed and running. If you need help, please contact us.

Contact

Contact a LumenVox sales representative or
call 1–877–977–0707 to sign up for a class or for further information.

Overview

1. Introduction to the Speech Tuner
2. Best practices in tuning and the importance of tuning speech applications
1. Creating a repeatable process
2. Example of Tuned Vs. Untuned application
3. Multi–ASR tuning
4. Tuning vs. Transcribing
1. Using the Transcriber
5. The Grammar Editor
1. Overview
2. Grammar Evaluation
3. Performance Rate
4. Paramater Evaluation
6. Filters and Queries
7. Call Browser
1. Calls List
2. Interactions List
3. Audio Controls
8. A note about the Tuner Database

This 2–4 hour instructor led course provides the knowledge necessary to successfully build and develop Speech Recognition Grammar Specification (SRGS) grammar sets and analyze Semantic Interpretation for Speech Recognition (SISR). The course is intended for software developers involved in the creation of speech recognition applications with either LumenVox's Speech Recognition Engine or Speech Platform.

Prerequisites

Please have the LumenVox Speech Engine installed and running. You must have taken the Speech Engine Training or have worked with the Speech Engine in the past. If you need help, please contact us.

Contact

Contact a LumenVox sales representative or
call 1–877–977–0707 to sign up for a class or for further information.

Overview

1. Introduction to Grammars
2. All about SRGS (Speech Recognition Grammar Specification)
3. All about SISR (Semantic Interpretation for Speech Recognition)