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Speech Recognition Engine Training

This 6-8 hour course can be taken in one session or can be taken as two separate classes. Our Speech Engine training provides the knowledge and skills necessary to successfully design and create custom solutions with LumenVox's Speech Engine. This course is intended for software developers familiar with the C/C++ language, MS Visual Studio C++, and telephony applications.

Prerequisites

Please have the LumenVox Speech Engine, License Server and Speech Tuner installed and running. If you need help, please contact support@lumenvox.com.

Contact

Contact training@lumenvox.com or call 1-877-977-0707 to sign up for a class or for further information.

Overview

Part 1 - Getting Started

  1. Introduction to the Speech Engine
  2. Overview of API Functions and Methods
  3. How to Stream Audio
  4. Introduction to Grammars
    1. Overview
    2. Differences between concept phrase pairs and SRGS grammars
    3. What does a grammar do?

Part 2 - Now for the Real Fun!

  1. Best Practices in VUI Design for an IVR
  2. Advanced Grammars
    1. SISR (Semantic Interpretation for Speech Recognition)
    2. Disambiguation
    3. Supporting multiple languages
  3. How to Collect Results
  4. Speech Engine Parameters
  5. Introduction to the Speech Tuner
    1. The Importance of Tuning
    2. Using the Grammar Editor
    3. Evaluating Log Files
    4. Reporting
  6. Troubleshooting (Be prepared!)

Class Information

Class Length: 6-8 Hours
Location: San Diego, CA or via
live Webinar
Instructor: Randal Rand
Pricing: $995 per full day session or
$499 per half-day

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Speech Engine For Asterisk Training

This 6-8 hour course can be taken in one session or can be taken as two separate classes. Our Speech Engine for Asterisk training provides the necessary skills to successfully design and create custom speech solutions using LumenVox's Speech Engine in an Asterisk system. This course is intended for software developers familiar with Dial Plan and telephony applications.

Prerequisites

Please have the LumenVox Speech Engine, License Server and Digium Connector Bridge installed and running. Familiarity with Dial Plan highly recommended. You can begin your training by watching the Speech Recognition in Under an Hour video or the Asterisk Speech University video series.

If you need help, please contact support@lumenvox.com .

For training classes on Asterisk and the Dial Plan please check out the Asterisk Bootcamp.

Contact

Contact training@lumenvox.com or call 1-877-977-0707 to sign up for a class or for further information.

Overview

Part 1 - Getting Started

  1. Introduction to the Speech Engine and the Asterisk Integration
  2. Best Practices in VUI Design for an IVR
  3. Introduction to Grammars
    1. Overview
    2. Differences between concept phrase pairs and SRGS grammars
    3. What does a grammar do?
  4. Simple Call Router Application

Part 2 - Now for the Real Fun!

  1. Advanced Grammars
    1. SISR
    2. Disambiguation
    3. Supporting multiple languages
  2. Example Demonstration of a Pizza Ordering Application
    1. Go over the pizza grammar
    2. Dial Plan and the pizza demo
    3. AGI scripts for the pizza demo
  3. Dial Plan and Speech Engine Parameters
  4. Introduction to the Speech Tuner
    1. The importance of Tuning
    2. Using the Grammar Editor
    3. Evaluating Log Files
    4. Reporting
  5. Troubleshooting (Be prepared!)

Class Information

Class Length: 6-8 Hours
Location: San Diego, CA or via
live Webinar
Instructor: Randal Rand
Pricing: $995 per full-day session or
$499 per half-day

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Speech Tuner Training

This 2 hour course provides the knowledge and skills necessary to successfully test, transcribe, and tune any speech recognition solution based on LumenVox's Speech Recognition Engine or Nuance 8.5 platforms. This course is intended for software developers familiar with speech recognition software and telephony applications. Add-on training classes are provided which focus on the Speech Tuner with emphasis on Nuance 8.5 and Scansoft platforms.

Prerequisites

Please have the LumenVox Speech Engine and Speech Tuner installed and running.

If you need help, please contact support@lumenvox.com .

Contact

Contact training@lumenvox.com or call 1-877-977-0707 to sign up for a class or for further information.

Overview

  1. Introduction to the Speech Tuner
  2. Best practices in tuning and the importance of tuning speech applications.
    1. Creating a repeatable process
    2. Example of Tuned Vs. Untuned application
  3. Multi-ASR tuning
  4. Tuning vs. Transcribing
    1. Using the Transcriber
  5. The Grammar Editor
    1. Overview
    2. Grammar Evaluation
    3. Performance Rate
    4. Paramater Evaluation
  6. Filters and Queries
  7. Call Browser
    1. Calls List
    2. Interactions List
    3. Audio Controls
  8. A note about the Tuner Database.

Class Information

Class Length: 2 Hours
Location: San Diego, CA or via
live Webinar
Instructor: Randal Rand
Pricing: $495 per class

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Speech Platform Training

This 6-8 hour course can be taken in one session or can be taken as two separate classes. Our Speech Platform training provides the knowledge and skills necessary to successfully design and implement custom call applications using the Speech Platform. The course is intended for Project Managers, Business Analysts, and/or Software Engineers involved with designing and implementing custom call applications with the Platform.

Prerequisites

Please have the LumenVox Speech Engine, Speech Platform, License Server and Speech Tuner installed and running.

If you need help, please contact support@lumenvox.com .

Contact

Contact training@lumenvox.com or call 1-877-977-0707 to sign up for a class or for further information.

Overview

Part 1 - Getting Started

  1. Introduction to the Speech Platform
  2. Speech Application Overview
  3. Static Call Flow Lab
    1. Designing a custom call application.
  4. Introduction to Grammars
    1. Overview
    2. Differences between concept phrase pairs and SRGS grammars
    3. What does grammar do?
  5. Simple Call Router Application

Part 2 - Now for the Real Fun!

  1. Best Practices in VUI Design for an IVR
  2. Advanced Grammars
    1. SISR (Semantic Interpetation for Speech Recognition)
    2. Disambiguation
    3. Supporting multiple languages
  3. All about Custom APIs
  4. Example Demonstration of Pizza Ordering Application
  5. Introduction to the Speech Tuner
    1. The importance of Tuning
    2. Using the Grammar Editor
    3. Evaluating Log Files
    4. Reporting
  6. Troubleshooting (Be prepared!)

Class Information

Class Length: 6-8 Hours
Location: San Diego, CA or via
live Webinar
Instructor: Randal Rand
Pricing: $995 per full-day session or
$499 per half day

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SRGS/SISR Training

This 2-4 hour instructor led course provides the knowledge necessary to successfully build and develop Speech Recognition Grammar Specification (SRGS) grammar sets and analyze Semantic Interpretation for Speech Recognition (SISR). The course is intended for software developers involved in the creation of speech recognition applications with either LumenVox's Speech Recognition Engine or Speech Platform.

Prerequisites

Please have the LumenVox Speech Engine installed and running. You must have taken the Speech Engine Training or have worked with the Speech Engine in the past.

If you need help, please contact support@lumenvox.com .

Contact

Contact training@lumenvox.com or call 1-877-977-0707 to sign up for a class or for further information.

Overview

  1. Introduction to Grammars
  2. All about SRGS (Speech Recognition Grammar Specification)
  3. All about SISR (Semantic Interpretation for Speech Recognition)

Class Information

Class Length: 2-4 Hours
Location: San Diego, CA or via
live Webinar
Instructor: Randal Rand
Pricing: $495 per class

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Speech Driven Assistant Training

This 2-4 hour course provides the knowledge and skills necessary to successfully install, setup, and troubleshoot LumenVox's Speech Driven Assistant for TeleVantage. The course is intended for Project Managers, Business Analysts, and/or Software Engineers involved with designing and implementing TeleVantage IP-PBX phone systems with the LumenVox speech recognition software add-on.

Prerequisites

Please purchase the LumenVox Speech Assistant and TeleVantage.

If you need help, please contact support@lumenvox.com .

Contact

Contact training@lumenvox.com or call 1-877-977-0707 to sign up for a class or for further information.

Overview

  1. Speech Recognition Integration with TeleVantage
  2. Licensing Requirements
  3. Installation
  4. Setting up a Call Router
  5. Multi-tenant configuration
  6. Setting up Work Groups
  7. Customizing Prompts

Class Information

Class Length: 2-4 Hours
Location: San Diego, CA or via
live Webinar
Instructor: Randal Rand
Pricing: $495 per class

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LumenVox Training

Let us help you get the most out of your speech recognition software!

Courses include Speech Application Design, API Development, Speech Application Tuning, and many others. These courses give developers and business personnel opportunities to learn about speech development on our premises or via webinar.

What to Expect

LumenVox training is key to accelerating your learning curve. Through a combination of presentations and hands-on exercises, our courses provide the details of creating and maintaining applications. In these courses, you will learn solutions to real problems encountered during actual application design, development, deployment, tuning, marketing, and selling.

LumenVox training will give you the guidance you need to successfully design, develop, deploy, and refine your applications. We tailor our training to meet your particular needs.

Who Should Attend

People responsible for developing, maintaining, marketing, and/or selling LumenVox speech recognition technology will benefit. Also, anyone with an interest in designing, developing, tuning, testing, or maintaining any speech telephony system.

About the Instructors

Our team of expert instructors is committed to your success. Every LumenVox instructor has a background in computer telephony, application development, and speech recognition. We are familiar with the development challenges you will encounter on a daily basis and will offer solutions to routine problems, as well as creative approaches to not-so-routine problems.