- Support
High Quality Technical Support
At LumenVox, we recognize that high quality, cost effective technical support is a crucial component of successful speech recognition software integration. Proper support gives you a deeper understanding of the products, resulting in enhanced productivity and greater customer satisfaction.
With this in mind, LumenVox offers a simplified technical support system designed to meet varying customer needs. LumenVox technical support plans are available for VARs, distributors, and end users with ongoing project/support needs.
You may also want to read our Frequently Asked Questions pages, located in our resources area.
Available to Assist
Our LumenVox technical support team is made up of knowledgeable professionals with extensive LumenVox development and support experience. We are all well versed in computer telephony technology and are available to assist you with:
- General LumenVox Technical Questions
- Timely Problem Resolution
- Product Installation
- LumenVox Database/Host Connection
- Intel Dialogic Hardware Optimization
LumenVox technical support is available weekdays, between 9 a.m. and 5 p.m. Pacific time.
Product Support
Full on-line help system including tutorials, of the Speech Tuner.
Full on-line help system including tutorials, of the Speech Tuner.
Full on-line help system including tutorials, of the Speech Engine.
Support For Asterisk
Before contacting technical support, you may be interested in reading some
Frequently Asked Questions about
LumenVox Speech Recognition on Asterisk or the
FAQs page on LumenVox Licensing.
For more information about Asterisk support, see our
Asterisk page.
On Site Training
Toll Free: (877) 977-0707
Phone: +1 (858) 707-7700
Fax Number: +1 (858) 707-7072
Email:
training@lumenvox.com
Videos Training
These videos will provide you with training about the LumenVox speech
recognition software.
Contact
Toll Free: (877) 977-0707
Phone: +1 (858) 707-7700
Fax Number: +1 (858) 707-7072
Email:
info1@lumenvox.com