LumenVox introduces its NEW Audio Transcription Service designed to address a growing solutions need for businesses with transcription challenges. Whether you need to transcribe a few audio files or many long freeform voicemail messages our service quickly and accurately transcribes audio files. We transcribe audio files including lectures, interviews, podcasts, conference calls and focus groups virtually in any format.
Transcribing recorded utterance files is a necessity to ensure that a system using speech recognition software is working correctly. LumenVox transcribes utterance files in many formats including LumenVox native format and raw audio.
Many IVR and speech systems allow callers to record freeform messages outside of normal directed dialog. Agents are typically responsible for transcribing these longer audio files. LumenVox can transcribe these files faster and more cost effectively than agents. Upload audio to us, we return the text.
Many companies record call center transactions for data mining, security and quality control purposes. Send recorded calls to LumenVox for transcription and we'll return large text databases ready for analytics mining.
For LumenVox Speech Engine users we offer customized acoustic models that give higher accuracy for specific languages and domains. The first step to creating these models is transcription of large numbers of audio files. If you are currently using speech recognition and would like to improve the accuracy, talk to us about customized acoustic models. We will work with you to collect and transcribe audio, create a custom model, and deliver significant accuracy improvement.
LumenVox offers turnaround times, accuracy commitments, and cost-effective transcribing to meet your business needs. Contact a LumenVox sales representative today for more information.