Our Professional Services Team will navigate you through the stages required to develop a world–class speech recognition application. Whether you're just starting out, have an existing speech application, or want to implement new speech solutions to an existing platform, we offer a wide range of professional services to meet your needs. Our team can integrate in at any time and assist you at every development stage: Discover, Design, Develop, Deploy. Just ask us how. When other vendors say "No," we say, "Let's Make It Happen!"

Discover

LumenVox Design Workshops

If you're considering building a new speech application or revising an existing one, engaging LumenVox at the beginning of your discovery process can save time and money down the road.

Our discovery process begins with a Design Workshop between your Stakeholders and our Solution Architects. In the Workshop we'll address the business and technical objectives of your proposed speech application and perform a complete assessment of your current infrastructure. The Design Workshop provides the roadmap for creating the best possible solution to meet your needs.

Design

LumenVox Solution Documentation

Based on the discoveries and infrastructure assessments gained from the Design Workshop, we'll build a complete Solution Document that includes full technical and functional specifications for the development of your Speech Application. By working closely with you during the Design phase we can ensure that developers spend their valuable time pursuing the optimal paths which align with your strategic and technical goals.

Develop

LumenVox Development Cycles

Once the Design Phase is finished, we'll initiate a concentrated series of iterative Development Cycles, giving you regular feedback to ensure that our development efforts meet with your specific needs as outlined in the Discovery and Design phases.

During the Development Phase we build automated unit tests and write test scripts so that we can efficiently and reliably perform regression testing on your Speech Solution. This test–driven Development Methodology delivers rock–solid applications trusted to perform as they are intended to.

Deploy

LumenVox Hosted or Premise–Based Deployment

Finally, we'll work with you to deploy your new speech solution as a hosted or premise–based application. Once the hosting platform is selected we'll performance test your application to make sure it's working properly. And if you're hosting with LumenVox we ensure 24x7 monitoring tools to meet strict uptime requirements.

Additionally, the LumenVox Speech Tuner can be utilized to fine tune the application and grammars to achieve the highest possible performance levels, transcribing user responses and analyzing its success.