• The Platform Designer allows you to construct the framework for your speech application in a GUI environment.
• Platform Extensions are used to handle any situation that the Platform Designer cannot support internally.
• The Speech Engine recognizes what the caller says, returning the results to the Call Handler.
• The Call Handler works with the Platform's Designer, Extensions, and Speech Recognition Engine executing the logic of your application, and directing calls appropriately.
• The Speech Tuner provides a comprehensive window into your applications: it allows you to quickly note where your applications perform well, and determine which areas need improvement. The tuner also lets you simulate changes to your application, using from past calls, to determine the effectiveness of each change.
• Advanced dynamic barge-in adapts to each call in real time
• SDK includes examples of demo apps.
• Flexible error recovery through these of confidence scores and n-Best results.

Everything you need. LumenVox's Speech Platform includes all of the components you need to produce, adjust, and maintain speech recognition applications. Designed from the outset to work together, the Platform's components operate seamlessly.

Our customers are building speech recognition solutions that reduce operating costs and improve customer service for their clients.

• Pin code and account number capture
• Automated Billing
• Collecting demographic information
• Auto attendant
• Transaction completion
• Appointment scheduling
• Email reader
• Voicemail access