InfinityCTI has worked closely with Avaya and its Partners to provide IVR, CTI, CMS, and PBX(CM) development support and solutions. InfinityCTI specializes in customizing telephony software solutions to meet our customer's needs. InfinityCTI can build customized solutions from the ground up or modify existing solutions to improve your company's performance and profitability.
When looking for a vendor that can provide a wide ranges of services, look no further than InfinityCTI. InfinityCTI can provide services for both IVR development and CTI integrations. If the customer feels they cannot afford to place telephony hardware on their premises, then we can provide a customized hosted solution
> Experienced - Our development staff has over 30 years of application development and Call Center integration experience utilizing Avaya IVR / CTI systems.
> Innovative - We turn client "ideas" into workable technological solutions. We like to tell our clients, "If you can dream it, we can build it!" We constantly evolve our products based on the input we get from our client base so there are no issues with "stale technology" solutions.
> Collaborative - We excel at working closely with all levels of our client's Management Team to ensure the successful delivery of client projects.
> Competitive - Pricing on IVR / CTI products and development can be very expensive. InfinityCTI has worked with ConvergeOne over the years to bring the best solution while at the same time being cost competitive.
> Supportive - Our customer service is second to none. Our philosophy is that the customer is not our client but our partner for life. That is why our customers love us and this separates us from our competitors. We don't disappear after the sale. All of our customers take comfort in knowing that InfinityCTI will always be there looking out for them long after the product is installed.
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