MicroAutomation is a privately-held company that was founded in 1991 by the Lead Architect of IBM's CallPath product, Suresh Gursahaney. This legacy of technical expertise helped build the company's foundation, and led to the creation of their innovative and award-winning products and services. Through the years, the company has assembled an expert team characterized by extensive experience in the telephony, software and call center industries. MicroAutomation is headquartered in Centreville, VA, with staff in multiple centers throughout the United States.
Today, MicroAutomation is a leading provider of contact center solutions that focus on enhancing the end-customer experience.
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