San Diego, CA (JULY 22, 2014) — LumenVox and CI announced today that CI has completed its LumenVox Skills Certification.
The LumenVox Skills Certification program requires that developers complete an in-depth training course and demonstrate their mastery in building speech-enabled applications. The curriculum consists of several training classes followed by extensive interviews and examinations that demonstrate a partner's knowledge, skills, and experience in building high-quality and reliable speech solutions.
"We are excited to include CI in our list of skills-certified partners," said LumenVox Founder and Chairman Edward Miller. "Their more than 30 years of experience in building telephony applications will be welcomed by anyone looking for high-quality speech applications."
"LumenVox' pricing and strategy aligns perfectly with our products and solutions for the mid-sized to enterprise markets," said CI's CEO Chris Herring. "LumenVox willingness to work with us to put together attractive speech packages for our clients has allowed us to win some very recognizable logos. We value their partnership and commitment to CI and look forward to winning many more opportunities together."
CI is currently available to build end-to-end solutions that run on a variety of platforms, including Avaya Experience Portal and CI's own eVP platform.
CI is a leading software manufacturer of IVR, CTI, Call Back, Outbound, Messaging, IP Phone applications and mobility solutions for the contact center. Founded in 1979, CI is focused on delivering solutions for mid to large enterprise clients that reduce costs, increase profitability and enhance overall customer satisfaction. With thousands of delighted clients, CI offers complete end to end solutions that can be purchased through the distributor or reseller network. CI is headquartered in Lenexa, KS and is recognized worldwide for innovative business applications and solutions, exceptional service and support. For more information, visit www.instruments.com
LumenVox is a speech automation software company providing core speech technologies that include the LumenVox Speech Recognizer, Text-to-Speech Engine, Call Progress Analysis, Speech Tuner, and natural language solution support. Based on industry standards, LumenVox' Speech Software is certified as one of the most accurate, natural sounding, and reliable solutions in the industry. LumenVox technology provides tools for effectively connecting and communicating with users, increasing user satisfaction, and improving employee productivity.
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