San Diego, CA & Gaithersburg, MD (MAY 20, 2008) — LumenVox, an innovator of speech recognition software, today announced that it has achieved interoperability validation of its Speech Engine on the BroadSoft BroadWorks® VoIP application platform. BroadSoft's application software enables service providers to deliver hosted PBX, mobile PBX and SIP and IP business trunking services.
BroadSoft's service provider customers can now use speech recognition technology in conjunction with BroadWorks for enhanced customer service and better business efficiency.
"BroadSoft interoperability validation confirms our speech recognition software's high level of accuracy and performance," said Gerd Graumann, Director of Business Development for LumenVox. "The Speech Engine underwent extensive testing with BroadWorks and will provide BroadSoft customers with an affordable and valuable speech recognition tool. The Speech Engine is a strong differentiator for operators' VoIP services and solutions."
The LumenVox Speech Engine's automatic speech recognition technology supports several languages, including American, Australian/New Zealand and U.K. versions of English, several varieties of Spanish and Canadian French.
"Active Voice is leading the way by providing a communications solution for a traditionally underserved market," said Edward Miller, president of LumenVox. "LumenVox has continuously evangelized the need for speech-enabled applications for companies of all sizes, and now Active Voice brings this vision to the market with SPEAK, a powerful solution."
"LumenVox's speech software is an example of how an innovative new technology can enhance what operators have to offer to their customers with BroadWorks," said Sandro Cianci, director of Business Development for BroadSoft. "Partners like LumenVox boost the value of BroadWorks for operators and end-users alike."
BroadSoft's IMS-compliant BroadWorks® platform provides a comprehensive range of VoIP applications, including Hosted Unified Communications, Mobile PBX, Business & SIP Trunking and Residential broadband services fully integrated into a single VoIP application platform. BroadWorks is capable of providing these applications with the reliability, redundancy, scalability and regulatory capabilities required to deliver carrier-class service.
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