Prosodie Interactive Adds Speech Recognition to Voice Solutions Offerings
Quality of Service Survey Application Enhanced by LumenVox Speech Technology
Plantation, FL and San Diego, CA (February 15th, 2007)
Prosodie Interactive, an industry leading technology services provider, and LumenVox, an innovator of speech recognition technology, announced today the integration of the LumenVox Speech Engine into the suite of Prosodie Voice Solutions. The initial implementation, an inbound Survey Application, not only offers a more natural interface for participants than a DTMF (Touch Tone) application, but also increases responsiveness and satisfaction.
"By migrating our Voice Solutions from DTMF to Speech simply enables Prosodie to enhance the customer interactions and productivity of our clients. By selecting LumenVox technology for this migration, Prosodie leverages an affordable and highly-accurate Speech Engine,? said Mike Vadney, CTO of Prosodie Interactive.
"Our speech software is purposefully intended to improve the callers? experience to IVR and voice applications, such as Prosodie?s. We are excited to power the speech recognition functionality of Prosodie?s mature and highly-respected product suite," said Edward Miller, president of LumenVox.
Prosodie Interactive?s survey application is an analytical solution that offers the vertical market a communication medium for which to gather quality of service information. The LumenVox Speech Engine is a flexible API that performs speech recognition on audio data from any audio source on Linux or Windows. For more information go to www.lumenvox.com and www.prosodieinteractive.com.
Press Contact
Laura Kennedy
Director of Communications
(877) 977-0707 - Just say "Laura"
Email: laura@lumenvox.com
About Prosodie Interactive
Prosodie Interactive provides value-added ASP, eCommerce, Interactive Voice (IVR/CRM) Applications, Web and Data solutions for businesses. Prosodie Interactive is a wholly owned subsidiary of Prosodie S.A., publicly traded on the Euronext Exchange ISIN Stock code: FR0004152031. www.prosodieinteractive.com
About Prosodie
PROSODIE develops and operates telecommunications services and IT solutions that allow customers, clients, partners and/or employees of even the largest public and private organizations to access and exchange information.
Prosodie also produces and delivers information to the general public in three activities: weather forecasts through the two brands METEO CONSULT and LA CHAINE METEO (TV channel), horse racing through GENYcourses and exam results through France-examen. These four brands form the Prosodie Info unit.
In North America, Prosodie Interactive, a regional operating unit of Prosodie, provides value-added ASP eCommerce, interactive voice (IVR/CRM), Web and data solutions for businesses. PROSODIE also owns 100% of nCryptone, leader in strong authentication solutions (ISO Banking card size) embedding an energy source.
With a presence in France, Spain, USA and Canada, Prosodie had 2005 IFRS consolidated revenues of 147.1 M? up 6.2% over 2004 (138.5M? ) and 2005 operating income of 11.5 M? up to 52.3% over 2004 (7.5 M?).
PROSODIE is part of the SBF 250, CAC Small 90, CAC Mid & Small 190 indexes and of the NextEconomy segment of Euronext.
PROSODIE was granted the extension of AFAQ ISO 9001 certification in December 2006 for all its activities related to its French operations sites and obtained the renewal «Entreprise innovante» label from the French innovation agency, ANVAR, in July 2006. ISIN Stock code: FR0004152031 www.prosodie.com
About LumenVox
LumenVox provides powerful, full-featured and affordable speech recognition software together with a committed focus on excellent customer service. Its innovative speech technology empowers channel integrators, developers and solution providers to design and deploy dynamic speech solutions. LumenVox has gained industry recognition by winning over 20 innovation, technical excellence and user?s choice awards for its Speech Engine, Speech Platform and Speech Tuner. LumenVox can be reached at 877-977-0707 or at www.LumenVox.com.