LumenVox Receives Speech Technology Excellence Award
San Diego, CA (May 10th)
LumenVox®, an innovator of speech recognition technology, announced today that Technology Marketing Corporation's (TMC®)Customer Inter@ction Solutions® magazine has named LumenVox's Speech Engine as a recipient of the 2006 Speech Technology Excellence Award.
"With the addition of new acoustic models in the latest version of our Speech Engine, LumenVox technology is now positioned as the premier choice for developers requiring high-accuracy speech recognition performance in an affordable, full featured software solution. We are honored, then, that Customer Inter@ction Solutions® has recognized this innovation, and we are pleased to receive this award," said Ed Miller, president of LumenVox.
"Speech technology is becoming more prevalent—not only in telephony-based applications, but also in hand-held computers, kiosks and mobile applications. The 2006 Speech Technology Excellence award winners give their customers a competitive advantage over contact centers failing to embrace speech solutions," said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Inter@ction Solutions.
The Speech Technology Excellence Awards is published in the April 2006 issue of Customer Inter@ction Solutions magazine.
Press Contact
Laura Kennedy
Director of Communications
(877) 977-0707 - Just say "Laura"
Email: laura@lumenvox.com
About TMC
Technology Marketing Corporation (TMC) publishes four print magazines: Customer Interaction Solutions, Internet Telephony, SIP Magazine and IMS Magazine; as well as the digital publications, Speech-World, WiFI Telephony Magazine, VoIP Developer, IPTV Magazine and WiMAX Magazine. TMC also produces TMCnet, the world's leading communications and technology Web site. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMC produces INTERNET TELEPHONY Conference & EXPO, The VoIP Developer Conference, Speech-World Conference, IP Contact Center Summit and The Global Call Center Outsourcing Summit. TMCnet, ranked among the top 2,500 Web sites in the World by Alexa.com, publishes more than 20 topical online newsletters. For more information about TMC, visit http://www.tmcnet.com.
About LumenVox
LumenVox provides powerful, full-featured, and affordable speech recognition software together with a committed focus on excellent customer service. LumenVox recently released v8.0 of their entire product line, including their award-winning Speech Engine. New features include improved Voice Activity Detection, new support for Mexican and South American Spanish, Canadian French, and Australian/NZ and UK English, as well as updated SISR standard support. LumenVox can be reached at 877-977-0707 or at www.LumenVox.com