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San Diego, CA (July 15, 2003)

Technical Support Systems (www.tss-co.com), a full service Communications, Computer, and Solutions provider announced today their decision to develop and deploy LumenVox's Speech Recognition technologies to their customers. The inclusion of speech recognition to their current product line shows their commitment to providing the very latest technologies.

Technical Support Systems (TSS) installs, supports and repairs phone systems, computers and networks. They are an Authorized Nortel Networks Reseller, and a Certified Nortel Service company. TSS creates both small and large communication networks utilizing IP enabled Meridian, Option, Mini, BCM, Norstar, Contivity, Instant Internet100, Succession Enterprise Systems, and now LumenVox's Speech Platform.

"LumenVox"s Speech Platform provides a GUI that allows us to quickly create our call flow and the advanced functionality to access databases. The customer service that we have received from the LumenVox team has always been top of the line and we are looking forward to continuing our partnership for many years in the future," states Victor Salazar, President of Technical Support Systems.

Press Contact

Laura Kennedy
Director of Communications
(877) 977-0707 - Just say "Laura"
Email: laura@lumenvox.com

About Technical Support Systems

Technical Support Systems (www.tss-co.com) is a full service communications and computer company and solution provider. They provide support services, sales, contracting, engineering, installation, maintenance, and repair for telephone, computer/WAN, voicemail and Internet systems. With over 30 years of experience, and 15 years in operation (with manufactures certification), they are the source for all system requirements.

About LumenVox

LumenVox provides powerful, full-featured, and affordable speech recognition software together with a committed focus on excellent customer service. LumenVox recently released v8.0 of their entire product line, including their award-winning Speech Engine. New features include improved Voice Activity Detection, new support for Mexican and South American Spanish, Canadian French, and Australian/NZ and UK English, as well as updated SISR standard support. LumenVox can be reached at 877-977-0707 or at www.LumenVox.com

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