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Technical Support Systems Provides Speech Recognition By LumenVox

San Diego, CA (JULY 15, 2003) — Technical Support Systems (www.tss-co.com), a full service Communications, Computer, and Solutions provider announced today their decision to develop and deploy LumenVox's Speech Recognition technologies to their customers. The inclusion of speech recognition to their current product line shows their commitment to providing the very latest technologies.

Technical Support Systems (TSS) installs, supports and repairs phone systems, computers and networks. They are an Authorized Nortel Networks Reseller, and a Certified Nortel Service company. TSS creates both small and large communication networks utilizing IP enabled Meridian, Option, Mini, BCM, Norstar, Contivity, Instant Internet100, Succession Enterprise Systems, and now LumenVox's Speech Platform.

"LumenVox's Speech Platform provides a GUI that allows us to quickly create our call flow and the advanced functionality to access databases. The customer service that we have received from the LumenVox team has always been top of the line and we are looking forward to continuing our partnership for many years in the future," states Victor Salazar, President of Technical Support Systems.

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