COHM Selects LumenVox for Speech Recognition Requirements
Ottawa, ON (March 4, 2003)
Commercial-On-Hold-Marketing Inc. (COHM), a total solution provider of digital voice-over recording services and computer telephony integration, announced today the selection of LumenVox as their speech recognition provider.
COHM will be providing speech recognition functionality within their creative use of voicemail, order entry processing, 800/900 services, marketing, instructional messaging or any other application that is needed for a company. With the inclusion of speech recognition into their current product mix they continue to provide total call processing solutions for their clients, all on one platform.
Brian Lauzon, President of COHM states, "The reason we chose LumenVox's speech technology, was simply because of the flexibility it provides us, as developers. They allow us to have control over the development of call flow, grammars and tuning, while keeping the costs at a respectable level."
Chris Lotspeich, Director of Marketing at LumenVox states, "We are excited about the relationship between COHM and LumenVox. We definitely see, not only a great product mix, but also a great new market that LumenVox will be introduced to."
Press Contact
Laura Kennedy
Director of Communications
(877) 977-0707 - Just say "Laura"
Email: laura@lumenvox.com
About COHM
Commercial-On-Hold-Marketing Inc. (COHM) is a total solution provider in Digital Voice-Over Recording services and Computer Telephony Integration. In 1984 COHM introduced its high-quality service and technology for the telecommunications industry. Continuing this trend, the national product center maintains complete distribution of COHM's "On Hold Phone Transferable Audio" service, including Digital Voice recording for Voice Prompt, Speech Recognition and Audio Web applications, to users worldwide. In addition, COHM carries the expertise in system service and support in the development of customized voice processing applications.
About LumenVox
LumenVox provides powerful, full-featured, and affordable speech recognition software together with a committed focus on excellent customer service. LumenVox recently released v8.0 of their entire product line, including their award-winning Speech Engine. New features include improved Voice Activity Detection, new support for Mexican and South American Spanish, Canadian French, and Australian/NZ and UK English, as well as updated SISR standard support. LumenVox can be reached at 877-977-0707 or at www.LumenVox.com