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1 Cisco UCCE

LumenVox' speech recognition and synthesis software is compatible with Cisco Unified Contact Center Enterprise (UCCE) using the MRCP interface. After installing the UCCE system, and confirming that it is functional, you need to configure the MRCP interface…

2 Cisco UCCX

LumenVox' speech recognition and synthesis software is compatible with Cisco Unified Contact Center Express (UCCX) using the MRCP interface. After installing the UCCX system, and confirming that it is functional, you need to configure the MRCP interface that…