Browse
 
Tools
Rss Categories

Avaya

1 Avaya Aura Experience Portal (AAEP) 6

Introduction This document describes configuration notes for the LumenVox ASR and TTS servers running with the Avaya Aura Experience Portal (AEP) version 6.0. LumenVox does not support the ability to test our ASR and TTS directly from the Orchestration Designer's…

2 Avaya Aura Experience Portal (AAEP) 7

Introduction This document describes configuration notes for the LumenVox ASR and TTS servers running with the Avaya Aura Experience Portal (AAEP) version 7.0. This document was written for LumenVox 12.1.100, though it should apply for any post-10.0 release…

3 Avaya Interactive Response

The LumenVox speech recognition software is compatible with the Avaya Interactive Response platform (for other platforms, including Voice Portal, see Working with Platforms). This is done via the MRCPv1 connection, so before you begin you will need to have…

4 Avaya Voice Portal

The LumenVox speech recognition software is compatible with the Avaya Voice Portal platform (for other platforms, including Voice Portal, see Working with Platforms). This is done via the MRCP v1 connection, so before you begin you will need to have the following…

5 Configuring the Experience Portal to use MRCPv2/TLS with SIPS and SRTP

Install LumenVox Media Server, License Server,and TTS Server or ASR Server. Follow instructions here(https://www.lumenvox.com/knowledgebase/index.php?/article/AA-02166/147/) but use the files languages.properties_lib and languages.properties_webapps which…

6 Update Avaya Language Properties

At this time, LumenVox does not appear in the drop down list of ASR / TTS server types when using Experience Portal 7.x, so 2 files need to be updated on the Experience Portal server in order to update this (see the bottom of this article for links). The…