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Update Avaya Language Properties

Reference Number: AA-02166 Views: 273 0 Rating/ Voters

At this time, LumenVox does not appear in the drop down list of ASR / TTS server types when using Experience Portal 7.x, so 2 files need to be updated on the Experience Portal server in order to update this (see the bottom of this article for links). The instructions for updating these files are described below.

Important:

Note that the following steps must be performed with root privileges.


  • Copy the new language files on to the Experience Portal server, the files will be named:
    • languages.properties_lib
    • languages.properties_webapps
  • Log in to Experience portal via SSH.
  • Switch user to a privileged administrator account with permissions to make these changes.
  • Use cd $CATALINA_HOME/lib/config
    • Default EPM Tomcat Directory is /opt/tomcat/tomcat
  • Rename the current languages.properties (e.g. mv languages.properties languages.orig) and copy languages.properties_lib to this directory, renaming it as languages.properties (e.g. mv <_lib file location>languages.properties_lib languages.properties).
  • Use chown avayavp languages.properties to set the correct owner for this file.
  • Use chmod 750 languages.properties to set the correct permissions.
  • Use cd $CATALINA_HOME/webapps/VoicePortal/WEB-INF/classes/messages/
  • Rename the current languages.properties (e.g. mv languages.properties languages.orig) and copy languages.properties_webapps to this directory renaming it as languages.properties (e.g. mv <_lib file location>languages.properties_lib languages.properties).
  • Use chown avayavp languages.properties to set the correct owner for this file.
  • Use chmod 750 languages.properties to set the correct permissions.


Tomcat must then be restarted:

  • Use cd $CATALINA_HOME/bin
    • ./shutdown.sh
  • Wait for this to complete.
    • ./startup.sh


After completing these changes, you should be able to select LumenVox ASR and TTS server types, along with the appropriate languages and voices, as needed.

Note:

Please download the following files, which are needed for the above configuration changes.


Attachments
languages.properties_lib 5.9 Kb Download File
languages.properties_webapps 8.4 Kb Download File