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Manager Overview

Reference Number: AA-01740 Views: 3615 0 Rating/ Voters

The LumenVox Manager is a service that monitors and controls other LumenVox Services running on the current machine. It also provides the Dashboard functionality that allows users to interact with the Dashboard from a web browser.

The LumenVox Manager is by default configured to run as a service/daemon on the installation machine. It can also run as a standalone console application for more detailed process information. By default it is not configured to run automatically at system startup.

See the documentation for the manager.conf configuration file for details about configuration options.

Downloading and Installing the Manager

Windows

For Windows users, the LumenVox Manager is downloaded and installed as part of the LumenVox Tools package. Simply download the package (see Windows Installation for details) and run the installation wizard.

Linux

For Linux users, the LumenVox Manager is part of the LumenVoxCore package. See Linux Installation for details on how to download and install LumenVox Linux packages.

Running the Manager as a Service

Windows

  1. From the Windows Control Panel, choose Administrative Tools and then Services.
  2. Look for "LumenVox Manager"
  3. Right click, and selectStart

Linux

  1. From the command line, type service lvmanagerd start

Running the Manager in Console Mode

Windows

  1. From the Windows Control Panel, choose Administrative Tools and then Services.
  2. Look for "LumenVox Manager"
  3. Right click, and select Properties
  4. Stop the service and set startup type to Manual
  5. Open a command prompt.
  6. Go to the installation folder (by default C:\Program Files\LumenVox\Engine\)
  7. Type LVManager.exe -console

Linux

  1. From the command line, type /usr/bin/lv_manager -console

LumenVox Manager Administration

Log files are generated by the LumenVox Manager in its default logs folder. In Windows this is typically C:\Program Files\LumenVox\Tools\Logs, in Linux this is typically /var/log/lumenvox/client

The manager_app.txt file contains general logging events, including any issues relating to connectivity with any of the LumenVox services that are being interfaced with.

The manager_restart.txt file contains startup and shutdown information, which includes a list of configuration settings that were detected at startup as well as diagnostic build and machine information that may be useful to technical support staff.

Additional http access and error logging files can be enabled using the HTTP_LOGGING configuration setting in manager.conf