Speech Technology Careers

Job Description — Sales Account Executive

Global Sales of Speech Recognition Software and Solutions.

LumenVox is seeking resourceful, hands-on account executives with strong technical, problem solving and communication skills. The candidates will report to the VP Worldwide Sales & Business Development and will be responsible for generating new business, ensuring the growth of existing accounts, and incubating the expansion of business through channel partners in their territory. Sales Account Executives create strategic account plans, present customer solutions, and manage accounts through the funnel from beginning to close. They will research and present proposals showing potential customers the cost and technical benefits of purchasing company products or services, advocate on behalf of the company in channel partner transactions, and communicate customer feedback to marketing for product development.

Responsibilities

  • Use LumenVox's current sales materials and presentations, and other tools to effectively identify leads, qualify opportunities and sell LumenVox services.
  • Work with customers to define appropriate solutions utilizing LumenVox technology.
  • Must be able to work independently and meet deadlines and quotas in a timely and efficient manner.
  • Network diligently to identify and contact potential business development opportunities through calling, speaking engagements, conferences, and other appropriate methods.
  • Represent LumenVox at tradeshows and partner events to generate new leads and to promote and develop existing partnerships.
  • Become an articulate champion for the LumenVox value proposition.
  • Must work independently and meet deadlines and quotas in a timely and efficient manner.
  • Network diligently to identify and contact potential business development opportunities through calling, speaking engagements, conferences, and other appropriate methods.
  • Interact with customer support, QA and marketing teams to identify new features and potential markets.
  • Prepare and edit RFIs, RFPs, and draft informal proposals when necessary in collaboration with the Support and Services Teams.
  • Fully document all leads and account activity in the SFA/CRM system.
  • Complete all required sales reports efficiently and on-time.
  • Perform other job-related duties as assigned.
  • Positions locations in San Diego, San Francisco, Chicago, New York, Boston, Dallas, Atlanta or other major US metro.

Knowledge

  • 5+ years sales experience required.
  • Requires minimum of 3 years of experience in sales with technical understanding of IT, computers, speech recognition, telephony, or hardware/software sales to understand technical issues with customers/prospects.
  • Knowledge of the Speech Recognition and/or Telephony Software Industry a plus.
  • Must have strong solution selling and channel development background, superb communication skills, and the ability to present both the business case and technical path to Resellers/End-users/prospects.
  • Deep technical knowledge to handle and understand issues with customers/prospects.
  • Able to adapt and overcome challenges swiftly and competently.
  • Familiar with the functions of customer support, QA and marketing to identify new features and potential bugs.
  • Proficient use of multiple operating systems, Microsoft Office, and a willingness to learn new software programs is required.

Skills

  • Energetic manager with demonstrated ability to find, build and manage a book of client accounts from start to finish by selling speech recognition software/solutions to SMBs, enterprises, large Telcos, and channel partners.
  • Must possess strong presentation, listening and problem solving skills.
  • Must have strong sales and closing background, the ability to work autonomously, great communication skills and being able to relate to Resellers/End-users/prospects and convince them that moving into speech recognition is the only solution to increase sales and productivity and to save money and get the best and fastest ROI possible.
  • Candidate is expected to achieve quarterly sales quota with credible weekly tracking.
  • Ability to work a demanding, primarily self-directed, work schedule.
  • Excellent verbal and strong listening communication skills.
  • Persuasive, tactful, and professional.
  • Demonstrated ability to set and exceed goals.
  • Confident and driven with a competitive spirit.
  • Thrives working outside the office and engaging customers (not stuck at a desk all day).
  • Strong organization and time management skills.
  • Demonstrates only the highest personal and ethical standards.
  • College degree required.
  • Based in beautiful San Diego, CA, but may be remote for the right individual.
  • Travel required: approximately 50%

Compensation

  • Competitive base salary with an aggressive commission plan based on overall team sales
  • Quarterly bonus based on company profitability
  • Medical, Dental, Vision, and Disability benefits programs
  • Matching 401k
  • Summer and Christmas parties for employees and their families

To Apply

  1. Qualified Candidates please submit resumes to LumenVox via email with "Sales Account Executive" in the subject line
  2. If qualified, a phone interview will be requested and scheduled
  3. If applicable, an in–person interview will then be scheduled to meet with department heads
  4. A second in–person interview may be requested and new–hire paperwork completed
  5. Offer of employment will be contingent upon clean results of a random drug screening and background check

About LumenVox

As a rapidly growing, premier developer of Speech Recognition software products, LumenVox constantly challenges its team.

LumenVox's founder believes in supporting team members by offering competitive salaries, great benefits, a relaxed dress code, and above all, a creative and lively work environment.

LumenVox will provide comprehensive training to all new employees in the dynamic and growing industry of speech recognition.

LumenVox is a drug free workplace.

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