Job Description — Data Center Administrator

Job Description

The LumenVox Data Center Administrator is required to draw on deep server/network administration experience and creativity to design, implement, maintain, and improve a high availability datacenter (primarily running CentOS Linux) that handles voice applications making use of SIP and web-based technologies.

Responsibilities

• Responsible for design, development, implementation, maintenance and analysis of high reliability hosting environment.
• Troubleshoot issues related to LAMP and SIP networked services.
• Maintain security integrity of network.
• Oversee day-to-day operation of network and hosting environment.
• Implement effective backup solutions.
• Maintain high-availability architecture.
• Maintain detailed effective documentation of all designs and procedures.

Knowledge

• Enterprise-level Linux administration experience including:
  • IP tables and related routing/firewall tools.
  • Apache web servers running large numbers of PHP-based web services.
  • Linux virtual servers and other clustering/load balancing technologies.
  • Managing MySQL database servers, especially in redundant/HA designs with replication.
  • VPN and other security/networking technologies.
  • Nagios and/or other monitoring tools.
  • Using BIND to administer DNS servers.
  • Administering sendmail and other mail services.
  • Enterprise-level backup solutions.
  • Virtualization technology (Xen, KVM, VMWare, etc.).
• General network design, analysis, troubleshooting.
• Configuration of routers, switches, firewalls and session border controllers.
• Some knowledge of creating and using Linux software packaging (RPM, DEB, YUM, APT etc.).
• Experience with SIP and VOIP applications a plus.
• Experience with network programming (HTTP, RTP, UDP and socket based network software).
• Extensive procedural documentation experience.

Skills

• Energetic, highly organized individual capable of working independently in a fast-paced environment
• Should possess strong oral and written communication skills
• Must be self-motivated, capable of making decisions on the spot, desirous of solving problems, and knowing when to get assistance
• Able to adapt and overcome challenges swiftly and competently
• Persuasive, tactful, and professional, preferably with a strong quality and customer orientation
• Ability to work a demanding, but self-directed work schedule to support a variable work flow
• Excellent verbal and strong listening communication skills
• Demonstrated ability to set and exceed goals, and manage multiple deadlines
• Strong organization and time management skills
• Demonstrates the highest personal and ethical standards
• College degree desired

Compensation

• Competitive Base Salary
• Bonus tied to achieving company goals
• Medical, Dental, Vision, and Disability benefits programs
• Matching 401k
• Summer and Christmas parties for employees and their families

How to Apply

To apply for the Data Center Administrator position, please email your cover letter and resume with "Data Center Administrator" in the subject line.

About LumenVox

As a rapidly growing, premier developer of Speech Recognition software products, LumenVox constantly challenges its team. LumenVox creates carrier grade speech automation software and provides related services to design, develop, deploy, and tune speech applications. Our software allows hundreds of contact centers, platform providers, IVR developers, system integrators and IP-PBX vendors create cost-effective and reliable speech applications. LumenVox technology is used by companies like Verizon, GM, Toyota, Kmart, Aussie Post, British Telecom, government agencies, banks, telecom providers, 511 operations and over 2,000 resellers and developers. LumenVox is a drug free workplace.